We are seeking a highly skilled and experienced IBM Sterling Technical Specialist with IBM Sterling OMS experience to join our team. As an IBM Sterling OMS Technical Specialist, you will be responsible for the implementation, customization, development, and support of IBM Sterling solutions for our clients. You will work closely with cross-functional teams to ensure the successful deployment and optimization of IBM Sterling OMS Systems.
Responsibilities:
- Lead the implementation and customization of IBM Sterling OMS and Java-based solutions for clients, ensuring adherence to project timelines and deliverables.
- Collaborate with clients to gather and analyze business requirements, translating them into system configurations and customizations.
- Configure and customize IBM Sterling OMS and Java-based custom applications software to meet specific client needs, including menu layouts, pricing, promotions, and integrations with other systems.
- Conduct system testing and quality assurance to ensure the accuracy and functionality of IBM Sterling OMS solutions.
- Troubleshoot and resolve issues related to IBM Sterling OMS software, providing timely and effective support to clients.
- Collaborate with cross-functional teams, including developers, project managers, and business analysts, to ensure seamless integration of IBM Sterling with other systems and processes.
- Provide training and support to end-users on IBM Sterling functionality, ensuring smooth adoption and utilization of the system.
- Stay up to date with industry trends and advancements in point of sale technology, providing recommendations for system enhancements and improvements.
- Assist in the development and maintenance of documentation related to IBM Sterling and custom Java app configurations, processes, and procedures.
- Participate in project planning and execution, ensuring successful implementation and client satisfaction.
- Mentor and provide guidance to junior team members, sharing knowledge and best practices.
Mandatory Skills:
- Minimum of 5 years hands-on experience with IBM Sterling Order Management (Sterling 9.1).
- Minimum of 5 years hands-on experience with IBM Sterling Fulfillment Solutions in design, configuration, product extensions, and integrations with external systems using synchronous SOAP web services and asynchronous JMS Queues.
- Minimum of 5 years hands-on experience with IBM Sterling Global Inventory Visibility.
- Strong knowledge and hands-on experience in custom database extensions, user exits, agents, and building Web Services.
- Minimum of 2 years development experience in XML and DOM parser.
- Minimum of 5 years development experience in building web applications.
- Minimum of 5 years development experience in building UI using Eclipse RCP (SWT).
- Experience building Stored Procedures and SQL functions.
- Experience with distributed version control systems like GIT.
- Experience with system integrations using JMS and web services (SOAP).
- Experience with issue tracking tools such as Jira.
- Experience and understanding of application performance tuning.
- Excellent communication skills in both verbal and written forms.
- Strong technical knowledge and experience with IBM Sterling OMS software, including configuration, customization, development, and troubleshooting.
- Proficiency in programming languages such as Java or C++ for system customizations and integrations.
- Understanding of retail industry processes and point of sale operations.
- Familiarity with hardware components and peripherals used in point-of-sale systems.
- Strong problem-solving and analytical skills, with the ability to identify and resolve complex technical issues.
- Excellent communication and collaboration skills to work effectively with clients and cross-functional teams.
- Ability to manage multiple projects and priorities, ensuring timely delivery and client satisfaction.
- Willingness to travel to client sites as needed.
Preferred Technical Qualifications:
- Domain knowledge of order management and store systems.
- Experience with IBM Sterling, IBM Sterling OMS, Java, JEE, JMS, HTML/CSS, WebLogic 10, Oracle 11 in Retail software.
- Knowledge of CI/CD pipelines.
- Knowledge of testing enhancement.
- Knowledge of IBM Retail Integration Framework (RIF) for system integrations.
- Familiarity with WebLogic Application Server for deployment and management of IBM POS solutions.
- Understanding of PCI compliance and security standards for point-of-sale systems.
- Certification in IBM Sterling or other relevant retail technology certifications.