Job Description About IBITS: IBITS is a partner with various cloud and data center companies. We offer mission-critical software solutions, products, and consulting services, with a global team of multiple professionals operating 24/7. We specialize in customer-centric IT experiences, emphasizing reliability, trust, honesty, and integrity. Position Overview: We are looking for a highly motivated and experienced Sales & Business Development Executive to grow and nurture our client base, develop new business opportunities, and lead revenue-driving initiatives. The ideal candidate is a self-starter with a deep understanding of the IT services landscape and a proven track record of exceeding sales goals. You'll play a strategic role in expanding our market presence, building strong client relationships, and delivering measurable outcomes. Key Responsibilities: New Client Acquisition: Proactively identify, engage, and close new clients, driving pipeline development and new project wins. Account Growth: Nurture and expand existing client relationships to uncover new business opportunities and upsell IT services. Market Analysis: Monitor industry trends, competitor activity, and market dynamics to identify potential opportunities and threats. Proposal Development: Lead RFP responses, client proposals, and pitch presentations to win new business and retain current clients. Event & Sponsorship Activation: Represent IBITS at industry events, sponsorships, and client activations to boost brand visibility and strengthen networks. Client Relationship Management: Build and sustain C-level and senior-level relationships within client organizations. Sales Enablement: Develop training materials, pitch decks, and talking points for internal use to enhance team readiness and messaging consistency. Qualifications •⁠ ⁠MBA degree in sales / Marketing •⁠ ⁠Minimum 4+ years of experience in B2B sales and business development, preferably in IT or technology services. •⁠ ⁠Strong knowledge of English, both written and spoken. •⁠ ⁠Ability to generate quality leads and handle closures. •⁠ ⁠Ability to work independently and as part of a team. •⁠ ⁠Familiarity with CRM software and Microsoft Office Suite. •⁠ ⁠Willingness to travel frequently within India. •⁠ ⁠Candidates present in CHENNAI ONLY apply

Title : Technical Process Engineer Location : Chennai Experience : 2+ years Education : Graduation Industry : IT Hardware & Networking Job Profile * Attending the customer calls and queries, answering emails via ticketing system, solving problems on primary level through telephone/email. * Troubleshoot server and network issues. * Preparing daily, monthly reports. * Monitor network and data center. * Responds to requests logged via help desk applications. Tracks all problems until they get resolved. * Coordinate with the team for escalations. * Monitor e-mail and related information for support inquiries * Coordinate and maintain a log sheet of request activities of the Help Desk. *Create new Process and tweak workflows Mandatory Skills Required * Should have at least Technical knowledge in networking and hardware troubleshooting. * Should have excellent verbal & written communication skills. * Should be ready to work in rotational shift timings * Helpdesk coordination / Customer Support experience is a plus.