Job Description About IBITS: IBITS is a partner with various cloud and data center companies. We offer mission-critical software solutions, products, and consulting services, with a global team of multiple professionals operating 24/7. We specialize in customer-centric IT experiences, emphasizing reliability, trust, honesty, and integrity. Position Overview: We are looking for a highly motivated and experienced Sales & Business Development Executive to grow and nurture our client base, develop new business opportunities, and lead revenue-driving initiatives. The ideal candidate is a self-starter with a deep understanding of the IT services landscape and a proven track record of exceeding sales goals. You'll play a strategic role in expanding our market presence, building strong client relationships, and delivering measurable outcomes. Key Responsibilities: New Client Acquisition: Proactively identify, engage, and close new clients, driving pipeline development and new project wins. Account Growth: Nurture and expand existing client relationships to uncover new business opportunities and upsell IT services. Market Analysis: Monitor industry trends, competitor activity, and market dynamics to identify potential opportunities and threats. Proposal Development: Lead RFP responses, client proposals, and pitch presentations to win new business and retain current clients. Event & Sponsorship Activation: Represent IBITS at industry events, sponsorships, and client activations to boost brand visibility and strengthen networks. Client Relationship Management: Build and sustain C-level and senior-level relationships within client organizations. Sales Enablement: Develop training materials, pitch decks, and talking points for internal use to enhance team readiness and messaging consistency. Qualifications • MBA degree in sales / Marketing • Minimum 4+ years of experience in B2B sales and business development, preferably in IT or technology services. • Strong knowledge of English, both written and spoken. • Ability to generate quality leads and handle closures. • Ability to work independently and as part of a team. • Familiarity with CRM software and Microsoft Office Suite. • Willingness to travel frequently within India. • Candidates present in CHENNAI ONLY apply
Title : Technical Process Engineer Location : Chennai Experience : 2+ years Education : Graduation Industry : IT Hardware & Networking Job Profile * Attending the customer calls and queries, answering emails via ticketing system, solving problems on primary level through telephone/email. * Troubleshoot server and network issues. * Preparing daily, monthly reports. * Monitor network and data center. * Responds to requests logged via help desk applications. Tracks all problems until they get resolved. * Coordinate with the team for escalations. * Monitor e-mail and related information for support inquiries * Coordinate and maintain a log sheet of request activities of the Help Desk. *Create new Process and tweak workflows Mandatory Skills Required * Should have at least Technical knowledge in networking and hardware troubleshooting. * Should have excellent verbal & written communication skills. * Should be ready to work in rotational shift timings * Helpdesk coordination / Customer Support experience is a plus.
As a Technical Process Engineer in the IT Hardware & Networking industry located in Chennai, you will be responsible for answering emails via the ticketing system, providing primary level solutions through telephone/email, troubleshooting server and network issues, preparing daily and monthly reports, monitoring the network and data center, responding to help desk application requests, tracking problems until resolution, coordinating with the team for escalations, monitoring e-mail for support inquiries, maintaining a log sheet of help desk activities, creating new processes and adjusting workflows. To excel in this role, you must possess technical knowledge in networking and hardware troubleshooting, hold a CCNA certification, and have knowledge of Linux and Windows Server. Excellent verbal and written communication skills are essential, as well as the ability to work in rotational shifts. Previous experience in helpdesk coordination or customer support would be advantageous. If you are a proactive individual with a passion for problem-solving and a strong background in IT hardware and networking, this position offers an exciting opportunity to contribute to a dynamic team and make a meaningful impact on the organization's technical processes.,
Company Description IBITS is a leading provider of dedicated IT Infrastructure Management and Business Process Outsourcing solutions. Our wide range of outsourced and managed services are designed to increase productivity, reduce costs and improve performance. IBITS offers rich expertise across a wide range of technology and provides best-of-breed solutions to help our clients successfully meet business challenges. Role Description This is a full-time on-site role for a Technical Sales Specialist located in Chennai. The Technical Sales Specialist will be responsible for driving sales activities and technical engagements with clients. Knowledge to generate leads and schedule meetings. Tasks include understanding client requirements, preparing proposals, conducting product demonstrations, and ensuring customer satisfaction. The role involves working closely with both internal teams and external clients to develop and close sales opportunities. Qualifications & Skills Excellent Communication and Customer Service skills Willingness to travel to meet customers and attend events Expert in lead generation and do sales presentation Ability to work collaboratively and independently MBA is sales and Marketing Proven track record in a similar role is a plus SI (Systems Integration) experience is a plus Ability to meet and exceed the targets
The company IBITS is a renowned provider of dedicated IT Infrastructure Management and Business Process Outsourcing solutions. They offer a wide range of outsourced and managed services aimed at enhancing productivity, reducing costs, and enhancing performance. With a vast expertise in various technologies, IBITS delivers top-notch solutions to assist clients in overcoming business challenges. As a Technical Sales Specialist based in Chennai, you will be entrusted with the responsibility of driving sales activities and technical engagements with clients. Your role will involve generating leads, scheduling meetings, understanding client requirements, creating proposals, conducting product demonstrations, and ensuring high levels of customer satisfaction. Collaboration with internal teams and external clients to develop and close sales opportunities will be a key aspect of this role. The ideal candidate for this position should possess excellent communication and customer service skills. A willingness to travel for client meetings and events is essential. Expertise in lead generation, delivering sales presentations, and working collaboratively and independently are crucial. An MBA in Sales and Marketing is preferred, along with a proven track record in a similar role. Experience in Systems Integration (SI) is considered a valuable asset. Meeting and exceeding sales targets will be a key performance indicator for this role.,