Human Resources (Performance, Training, Development) Manager

As the HR Manager for Global Performance, Training, & Development at ARK Solutions, Inc., headquartered in Virginia, USA, you will play a key role in leading the Performance, Training & Development functions. Your primary responsibility will be to manage a team of two Performance Analysts who are tasked with monitoring, evaluating, and reporting on performance across all departments, including Recruiting, Sales, Marketing, HR, and Finance. Your role will involve overseeing day-to-day reporting on team and individual performance, ensuring timely identification and escalation of performance issues to Department Heads and Leadership, and maintaining high standards of data accuracy, confidentiality, and follow-through. You will serve as the final checkpoint for all performance-related escalations, patterns, and anomalies. In addition to performance oversight, you will also be responsible for partnering with department leaders to design training plans for new hires, documenting processes for future knowledge transfer, and assigning performance improvement plans when needed. You will provide recommendations for coaching, training, or process improvements based on data and reporting, with a focus on holding departments accountable for implementing and following up on action plans. As part of your role, you will also provide general HR support as needed, serving as a floating HR partner for other team needs and providing backup support to US and India HR Managers in areas such as employee relations, communication, and policy development. You will represent HR in cross-functional projects that require a performance lens. To be successful in this role, you should have a Bachelor's degree in HR, Business, or a related field (Masters strongly preferred), along with 8+ years of HR experience with progressive responsibility, 3+ years of US Staffing Industry experience, and 3+ years of people management experience. You should be analytical, detail-oriented, trustworthy with confidential data, and have a proven ability and strong desire to foster a culture of accountability, continuous performance improvement, and process discipline. ARK Solutions, Inc. offers a range of benefits including Free Medical Insurance, Meal & Stocked Pantry, Competitive Compensation, and Opportunities for Growth. If you enjoy driving a culture of high performance, holding people accountable, and uncovering process inefficiencies, this high-visibility role is ideal for you.,