HUMAN RESOURCE BUSINESS PARTNER

The position holder will be an individual contributor responsible for building and managing productive, professional relationships with clients. It is essential to ensure that clients are using and deriving benefits from IndiaMART effectively. The responsibilities include ensuring that the products/services listed in the clients" e-catalog are accurately defined. The main goal is to maximize revenue by upselling other services and achieving fortnightly, monthly client retention, and revenue targets. This requires systematic follow-up and time-bound closures on various client interactions. Additionally, prompt resolution of complaints is crucial to maintaining client satisfaction. The role involves conducting daily 4-5 in-person meetings (F2F) with clients onsite to address their needs and concerns effectively. The successful candidate must possess strong communication and interpersonal skills to engage with clients and drive business growth.,