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Nirvaan Infracom
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Hub Manager PTL Operations

$Nirvaan Infracom logo$

Hub Manager PTL Operations

Nirvaan Infracom

10 - 15 years

6 - 8 Lacs

coimbatore bengaluru delhi / ncr

Posted:23 hours ago| Platform:

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Skills Required

last mile delivery fleet management vendor development warehouse operations branch operations route planning transport operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Operational Oversight

Manage all hub activities including receiving, sorting, dispatching, and inventory control.
Ensure timely and accurate movement of goods across the network.

Team Leadership

Supervise hub staff including supervisors, handlers, and drivers.
Conduct training, performance reviews, and enforce discipline.

Process Compliance

Implement and monitor SOPs for handling, safety, and documentation.
Ensure adherence to regulatory and company compliance standards.

Performance Monitoring

Track KPIs such as TAT, load factor, damage rate, and delivery accuracy.
Generate daily/weekly reports for management review.

Vendor & Fleet Coordination

Liaise with transporters, third-party vendors, and fleet operators.
Ensure vehicle availability, route planning, and cost optimization.

Customer & Stakeholder Engagement

Resolve service issues, delays, and escalations.
Coordinate with customer service and sales teams for smooth operations.

Technology & MIS

Use TMS/WMS systems for tracking, reporting, and exception handling.
Maintain dashboard-ready data for CXO-level visibility.

Key Result Areas (KRAs)

Open Locations

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