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Next Education India

0 - 1 years

0 Lacs

hyderabad

Posted:1 day ago| Platform:

Apply

Skills Required

html erp support troubleshooting erp product support technical support

Work Mode

Work from Office

Job Type

Internship

Job Description

Seeking a candidate with strong communication skills, proficiency in Hindi, and ERP expertise

We are seeking a candidate with good communication skills and proficiency in the Hindi & English language.

The role involves identifying issues reported by users during calls and providing prompt and effective solutions.

Required Skills and Qualifications:

- Strong communication skills and proficiency in the Hindi language.
- Active listening and the ability to communicate technical concepts.
- Troubleshooting and problem-solving skills.
- Proficiency in Excel and HTML.

1)Handling the support ticketing system.2) Attend the inbound calls and provide support through on-call assistance and guidance to users.3)) Troubleshoot and resolve ERP-related issues reported by the school.

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Next Education India

Education Technology

Bangalore

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