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Mount Talent Consulting
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HRSS - Customer Service

HRSS - Customer Service

Mount Talent Consulting

0 - 2 years

|

2 - 4 Lacs

Posted:7 hours ago| Platform:

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Skills Required

chat process customer service travel process ticket booking hotel booking

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Manage end-to-end processing tasks including reviewing documents, Flight and hotel bookings , Pre payroll activities , ADP funding.
Communicate professionally via email and respond promptly to internal and external queries
Perform quality checks and self-audit work to maintain high accuracy
Collaborate with clients to understand expectations and deliver accordingly
Support team quality by reviewing peer deliverables for accuracy
Resolve queries independently using available documentation and guidelines
Handle multiple tasks efficiently and meet all assigned deadlines
Demonstrate a customer-focused approach in all tasks
Work effectively with a diverse team across locations
Weekend working - Rotational off
US shift :- 5:30 PM to 2:30 AM

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