HR Transformation - Manager

EY- GDS India People Consulting, HR Transformation Senior Consultant

The opportunity

We are looking for Senior Consultant with expertise in HR Transformation (GCC/SSC) to join the People Consulting team. This is a fantastic opportunity to be a part of a leading global professional services organisation whilst being instrumental in the growth of the People Consulting team.

Your key responsibilities:

• Conduct in-depth analysis of current business processes to identify areas for improvement and developing strategic plans to drive transformation
• Create a compelling business case outlining the financial feasibility and benefits of the GCC/SSC model, including cost-saving projections and efficiency gains
• Define KPIs and SLAs to measure and track the effectiveness of shared services and GBS/GCC operations
• Functional knowledge and expertise in Core HRIS system, such as Workday or SAP SuccessFactors, Ceridian Dayforce, ServiceNow etc.
• Build trusted relationships with clients, ensuring their needs are met and their objectives achieved
• Work with cross-functional teams to execute transformation initiatives, ensuring alignment with business goals and objectives
• Provide expert advice and guidance to stakeholders at all levels of the organization, facilitating change management, and supporting decision-making
• Hands -on experience in reporting and data analysis, i.e, FTE analysis, SLA monitoring etc.
• Mentor and develop juniors, fostering a culture of collaboration, innovation, and high performance
• Keep abreast of industry trends and emerging technologies to inform and enhance the transformation strategy

Skills and attributes for success:

• Experience in implementation of GCC/managed services/shared services and service delivery models
• Experienced in HR transformation methods, frameworks and practical delivery
• HR Operational experience in shared services/GCC delivery is advantageous
• Knowledge of the technology being used to evolve and optimise shared services/GCC
• Knowledge and market insights on the evolution of HR Operating Models and Shared Services
• Knowledge of the AI use-cases for HR shared service optimisation
• An experienced and dynamic communicator and influencer
• Expertise in developing detailed business requirements and process documentation

To qualify for the role, you must have

• Minimum 5-7 years of experience in similar, preferably with multinational organizations
• Master’s degree in HR or full time MBA in HR
• Experience of working in a consulting environment
• Professional certifications in HR or project management are beneficial

Ideally, you’ll also have

• Experience in business process reengineering, service delivery optimisation, or operational efficiency
• Demonstrated ability to work in cross-functional teams and engage stakeholders at all levels of the organisation
• Continuous learning mindset to stay updated with changes in global HR regulations, emerging technologies, and best practices

What we look for

• Professionals who are independent, self-motivated, proactive, results-oriented and able to provide a high level of customer satisfaction through the delivery of world-class support services. Apart from day-to-day activities, the candidate is expected to be involved in strategic planning to grow the team.
• Technical experts with commercial acumen, relevant experiences and high degree of enthusiasm to adapt and learn in a fast-moving environment
• Professionals who are willing to work in an environment of continual professional development, drive to take on new responsibilities and projects and work experiences with clients across geographies
• People with a genuine passion for HR Transformation, Shared Services/GCC transformation and Managed Services

What working at EY offers

At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are.

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you