HR Shared Services Coordinator

The Human Resources Assistant II is responsible for welcoming job candidates and employees at the HR front desk in the corporate office, ensuring a positive experience for all visitors. You will answer employee inquiries related to benefits and provide guidance to HR interns or temporaries. Additionally, you will offer administrative support to HR managers. Your responsibilities will include overseeing the daily operations of the HR front desk to create professional and branded experiences for candidates interviewing for various positions. You will address general employee questions regarding benefits enrollment, changes, coverage, and HR policies. Supporting the benefits department with tasks like data entry and auditing will also be part of your role. Maintaining smooth daily operations by recommending changes to existing policies and procedures is crucial. You will lead assigned HR staff by providing direction, training, and follow-up on daily assignments. Furthermore, you will assist the HR management team with general administrative duties such as coordinating schedules, travel arrangements, expense reconciliation, communications, and other requests. Maintaining open communication with management, staff, and other departments is essential for the efficient operation of the HR organization. You must also understand the importance of data privacy when handling employee data. Some additional requirements for this role include a High School Diploma or equivalent experience, 2-5 years of related administrative support experience, and excellent customer service skills. In summary, as the Human Resources Assistant II, you will play a pivotal role in ensuring the smooth functioning of the HR front desk, providing support to HR managers, and delivering exceptional customer service to all visitors. Your attention to detail, organizational skills, and ability to prioritize tasks will be key to your success in this position.,