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Artech Infosystems Private Limited
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HR process - International Voice support

HR process - International Voice support

Artech Infosystems Private Limited

1 - 3 years

0 - 2 Lacs

Bengaluru Karnataka India

Posted:20 hours ago| Platform: Foundit logo

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Skills Required

Voice Process International Bpo International

Work Mode

Remote

Job Type

Full Time

Job Description

Qualification Any graduate (mandatory)

Mode of Work(WFH or WFO) -

Interview process

Versant Threshold

Location Bangalore, Mumbai

Shift Timing

We are looking for a Recruitment associate to join our Talent Acquisition team and help candidates complete their application, perform screening of candidates, schedule/reschedule their first day and share first day details with new employees. This will involve interact with candidates via email, phone call, instant messaging.

Responsibilities:

Handle inbound/outbound calls and resolve candidate's queries and complete job application.
Respond to candidate's queries over email/text.
Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage
Ensure Customer Satisfaction

Requirements:

Excellent communication skills (verbal and written).-MUST
Proven work experience in an international contact center environment (preferably USA) in making/receiving calls.
Experience working and delivering under strict timeline.
Should have neutral accent
An ability to handle sensitive and confidential information.
Agile and flexible with work schedule. (2-way cab)
Logical and analytical thought process.
Willing to work in any US shift (EST/CST/MST/PST).

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