HR Practitioner

Position

• HR Practitioner
• Shift: Shift will be in any of US time zones. Candidates should be open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun)
• WFO/WFH : Work from office
• Rotational week offs
• 6 days work from office

We are looking for a Recruitment associate to join our team and help candidates complete their application, perform screening of candidates, schedule/reschedule their first day and share first day details with new employees. This will involve interact with candidates via email, phone call, instant messaging.

Responsibilities:

• Make outbound calls to the candidate and motivate them to complete job application.
• Schedule/reschedule first day of work for the employees and sharing necessary information.
• Review application form and make sure all the details are filled appropriately.
• Handle inbound calls and resolve candidates queries.
• Respond to candidates queries over email/text.
• Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage
• Provide excellent experience to the candidates.
• Maintaining a quality score of 90% and above throughout.
• Escalate issues and seek advice when faced with complex issues/problems
• Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements
• Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls
• Participate in Team building activities
• Ensure and maintain the security and confidentiality of client data

Requirements:

• Excellent communication skills (verbal and written).
• An ability to handle sensitive and confidential information.
• Agile and flexible with work schedule.
• Logical and analytical thought process.
• Willing to work in any US shift (EST/CST/MST/PST).
• Willing to work in rotational shifts and rotations week off as and when required

Perks and benefits

-Apart from development, and engagement programs, we offer transportation facility to all its employees. (Subject to hiring zone)

-There is specific focus on female security who work round-the-clock, be it in office premises or transport/ cab services.

-All employees are covered under insurance program

Interested candidates can share their resumes via whatsapp on 9773714088