Hr And Counselor

Job Description

Job Description: Regularly communicate and counsel students and parents regarding admissions, courses, and available programs Handle incoming queries via phone, email, and in-person, providing clear and informative responses Follow up with prospective students and parents to ensure they are kept informed and encouraged throughout the admission process Assist in the application process, ensuring that all necessary documents are collected and submitted on time Advise on entrance examinations and provide guidance on preparation methods Act as a key point of contact for students and parents, helping to resolve any queries or concerns Maintaining detailed records of all communication and follow-up actions in the system. Maintaining administration and Operation records. Answering all incoming calls and redirecting to correct department Supervising all department employees. Organize documentation of all company and employee records. Good knowledge of computers. Perform clerical duties like photocopying, filing, Scanning documents etc. Proficient in English (oral and written). Basic Knowledge in letters and office related purchase order drafting. Knowledge of office management and basic book keeping. Excellent knowledge of MS Office (especially Excel and Word). Good communication skills. Good organizational and multi-tasking abilities. Desired Profile: Minimum 1 year of experience in an education-related counselling role, preferably in coaching or academic counselling