Housekeeping Supervisor

About Us

At Windermere Retreats, we blend authentic charm with quiet luxury in the Western Ghats of Kerala. Our commitment to thoughtful hospitality is deeply rooted in nature, heritage, and personalized experiences. We're looking for a hands-on Housekeeping Supervisor who shares our attention to detail and care for people and spaces.

Job Description

The Housekeeping Supervisor will oversee the daily operations of the housekeeping department, ensuring rooms and public areas are maintained to the highest standard of cleanliness and presentation. You will lead and guide the housekeeping team, uphold inventory control, and work closely with front office and maintenance teams.

Key Responsibilities

• Supervise and train housekeeping staff to deliver high standards of cleanliness and hospitality
• Conduct room checks and ensure timely turnover of guest rooms
• Maintain cleaning schedules for rooms and public areas
• Ensure adequate stock of linen, amenities, and cleaning supplies
• Coordinate laundry operations (in-house or outsourced)
• Maintain housekeeping records and daily reports
• Report maintenance issues and follow up on timely resolution
• Uphold hygiene and safety protocols
• Assist in preparing duty rosters and managing staff attendance
• You will also be required to be hands on in housekeeping working

Qualifications

• Minimum 4 years of housekeeping experience, with at least 1 year in a supervisory role
• Prior experience in a boutique resort or leisure property preferred
• Strong eye for detail, organizational skills, and leadership ability
• Basic computer knowledge and ability to manage inventories
• Ability to communicate in English and Malayalam
• Calm, approachable personality with a focus on guest satisfaction

Job Types: Full-time, Permanent

Pay: ₹22,000.00 - ₹27,000.00 per month

Benefits:

• Food provided

Work Location: In person