About Us At Windermere Retreats, we blend authentic charm with quiet luxury in the Western Ghats of Kerala. Our commitment to thoughtful hospitality is deeply rooted in nature, heritage, and personalized experiences. We're looking for a hands-on Housekeeping Supervisor who shares our attention to detail and care for people and spaces. Job Description The Housekeeping Supervisor will oversee the daily operations of the housekeeping department, ensuring rooms and public areas are maintained to the highest standard of cleanliness and presentation. You will lead and guide the housekeeping team, uphold inventory control, and work closely with front office and maintenance teams. Key Responsibilities Supervise and train housekeeping staff to deliver high standards of cleanliness and hospitality Conduct room checks and ensure timely turnover of guest rooms Maintain cleaning schedules for rooms and public areas Ensure adequate stock of linen, amenities, and cleaning supplies Coordinate laundry operations (in-house or outsourced) Maintain housekeeping records and daily reports Report maintenance issues and follow up on timely resolution Uphold hygiene and safety protocols Assist in preparing duty rosters and managing staff attendance You will also be required to be hands on in housekeeping working Qualifications Minimum 4 years of housekeeping experience, with at least 1 year in a supervisory role Prior experience in a boutique resort or leisure property preferred Strong eye for detail, organizational skills, and leadership ability Basic computer knowledge and ability to manage inventories Ability to communicate in English and Malayalam Calm, approachable personality with a focus on guest satisfaction Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹27,000.00 per month Benefits: Food provided Work Location: In person

About Us Windermere Retreats is a collection of intimate, nature-immersed boutique stays in the Western Ghats of Kerala. We are known for our warm, personalized service, quiet luxury, and deep connection to the land and local culture. We are seeking passionate hospitality professionals who are thoughtful, detail-oriented, and love connecting with people. Job Description As the Assistant Manager – Front Desk , you will be the face of the retreat and play a vital role in creating memorable guest experiences. You will assist in managing daily front office operations, ensure smooth check-in/check-out, coordinate with other departments, and uphold our hospitality standards. Key Responsibilities Warmly welcome and assist guests during check-in and check-out Handle reservations, phone calls, and emails with accuracy and courtesy Assist the Front Office Manager in supervising front desk operations Coordinate with housekeeping, kitchen, and travel desk for seamless guest experience Manage guest requests, complaints, and feedback with grace and efficiency Ensure billing and cash handling procedures are followed correctly Maintain guest records and prepare daily reports Qualifications Minimum 2 years of experience in front office operations at a boutique resort or leisure property Degree or diploma in hospitality or hotel management preferred Excellent communication skills in English and Malayalam (Hindi is a plus) Familiarity with property management systems (PMS) and Microsoft Office Positive attitude, people-first approach, and willingness to learn Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Ability to commute/relocate: Munnar, Kerala: Reliably commute or planning to relocate before starting work (Required) Education: Diploma (Required) Experience: total work: 2 years (Required) Language: English, Hindi, Malayalam (Required) Work Location: In person Application Deadline: 10/08/2025

About Us At Windermere Retreats, we blend authentic charm with quiet luxury in the Western Ghats of Kerala. Our commitment to thoughtful hospitality is deeply rooted in nature, heritage, and personalized experiences. We're looking for a hands-on Housekeeping Supervisor who shares our attention to detail and care for people and spaces. Job Description The Housekeeping Supervisor will oversee the daily operations of the housekeeping department, ensuring rooms and public areas are maintained to the highest standard of cleanliness and presentation. You will lead and guide the housekeeping team, uphold inventory control, and work closely with front office and maintenance teams. Key Responsibilities Supervise and train housekeeping staff to deliver high standards of cleanliness and hospitality Conduct room checks and ensure timely turnover of guest rooms Maintain cleaning schedules for rooms and public areas Ensure adequate stock of linen, amenities, and cleaning supplies Coordinate laundry operations (in-house or outsourced) Maintain housekeeping records and daily reports Report maintenance issues and follow up on timely resolution Uphold hygiene and safety protocols Assist in preparing duty rosters and managing staff attendance You will also be required to be hands on in housekeeping working Qualifications Minimum 4 years of housekeeping experience, with at least 1 year in a supervisory role Prior experience in a boutique resort or leisure property preferred Strong eye for detail, organizational skills, and leadership ability Basic computer knowledge and ability to manage inventories Ability to communicate in English and Malayalam Calm, approachable personality with a focus on guest satisfaction Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹27,000.00 per month Benefits: Food provided Work Location: In person