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0.0 - 2.0 years
2 - 4 Lacs
Hyderabad
Work from Office
We are looking for a highly skilled and experienced Receptionist to join our team at Vijaya Diagnostic Centre. The ideal candidate will have excellent communication skills, be able to handle billing generation, answering calls, and consolidate day-end reports. Roles and Responsibility Manage the front desk and reception area, ensuring a welcoming environment for patients and visitors. Handle billing generation, answer calls, and respond to queries professionally. Consolidate day-end reports, maintain accurate records, and perform administrative tasks. Provide exceptional customer service, responding to patient inquiries and resolving issues promptly. Coordinate with other departments to ensure smooth operations and efficient workflow. Maintain confidentiality and handle sensitive information with discretion. Job Requirements Minimum 2 years of experience in a similar role, preferably in healthcare or a related industry. Excellent communication and interpersonal skills, with the ability to work effectively with people at all levels. Strong organizational and time management skills, with attention to detail and accuracy. Ability to work independently and as part of a team, demonstrating flexibility and adaptability. Proficient in using computer software applications, including Microsoft Office and other relevant tools. Strong problem-solving skills, with the ability to think critically and make sound decisions. Additional Info The company offers a dynamic and supportive work environment, with opportunities for professional growth and development.
Posted 1 month ago
3.0 - 5.0 years
3 - 6 Lacs
Hyderabad, Himayathnagar
Work from Office
We are looking for a highly skilled and experienced Receptionist to join our team at Vijaya Diagnostic Centre. The ideal candidate will have 2-5 years of experience in the healthcare industry, preferably in billing or receptionist roles. Roles and Responsibility Manage front desk operations, including answering phone calls and responding to emails. Handle patient inquiries and resolve issues professionally and courteously. Coordinate with medical staff to ensure accurate billing and patient information. Maintain accurate records and reports, including patient data and billing information. Provide exceptional customer service to patients and visitors. Ensure compliance with company policies and procedures. Job Requirements Minimum 2 years of experience in a similar role, preferably in the healthcare industry. Strong communication and interpersonal skills are essential. Ability to work effectively in a fast-paced environment and prioritize tasks. Proficiency in Microsoft Office and other software applications is required. Strong problem-solving and analytical skills are necessary. Ability to maintain confidentiality and handle sensitive information. A graduate degree is preferred. Additional Info The selected candidate will be responsible for providing excellent customer service and ensuring a positive experience for patients and visitors.
Posted 1 month ago
10.0 - 19.0 years
8 - 18 Lacs
Chennai
Work from Office
Housekeeping Duties : Supervision : Oversee the daily operations of the housekeeping staff to ensure cleanliness and hygiene standards are met. Conduct regular inspections of rooms, common areas, and other spaces. Inventory Management : Monitor and manage housekeeping supplies, ensuring timely procurement and cost efficiency. Training & Development : Train housekeeping staff on standard operating procedures, safety protocols, and customer service. Conduct regular performance reviews and provide constructive feedback. Complaint Resolution : Address complaints regarding cleanliness or housekeeping issues in a timely manner. Maintenance Duties : Preventive Maintenance : Develop and implement preventive maintenance schedules for electrical, plumbing, HVAC systems, and other infrastructure. Repairs : Oversee repairs and maintenance tasks, ensuring timely resolution to minimize downtime. Coordinate with external vendors or contractors when required. Safety Compliance : Ensure compliance with safety standards and regulations. Conduct routine safety checks and address potential hazards immediately. Emergency Management : Respond promptly to emergencies, such as equipment failures or accidents, and take corrective actions. Administrative Responsibilities : Budget Management : Prepare and manage the housekeeping and maintenance budgets effectively. Reporting : Maintain records of maintenance activities, inspections, and inventory usage. Provide regular reports to management on operational status and issues. Policy Implementation : Ensure compliance with company policies, including sustainability initiatives and quality standards. Qualifications : Education : Bachelor's degree in Facilities Management, Hospitality Management, or a related field (preferred). Diploma or certifications in housekeeping, maintenance, or related areas (advantageous). Experience : Minimum of 35 years of experience in housekeeping and maintenance management roles. Prior experience in hospitality, residential complexes, or facility management is preferred. Skills : Strong leadership and team management abilities. Excellent organizational and time-management skills. Proficiency in using facility management systems and basic office software. Strong problem-solving skills and attention to detail. Key Competencies : Ability to manage multiple tasks and prioritize effectively. Strong interpersonal and communication skills. Commitment to maintaining high standards of cleanliness and operational excellence. Proactive approach to identifying and addressing maintenance issues.
Posted 1 month ago
2.0 - 6.0 years
3 - 5 Lacs
Vijayawada
Work from Office
Responsibilities: Business development & Operations Staffing Ensure compliance with security protocols Oversee event planning & execution Manage facility maintenance & housekeeping services. Retaining clients Compliance of statutory compliances Health insurance Annual bonus Provident fund
Posted 1 month ago
5.0 - 10.0 years
3 - 8 Lacs
Gurugram
Work from Office
Booking Of Tickets Hotel Independently Handle Admin Task Responsible For Stationery Responsible For BillsCourier Office inventory stock maintenance, Maintaining office register fielding telephone calls, receiving and directing visitors, word processing,
Posted 1 month ago
3.0 - 5.0 years
5 - 7 Lacs
Hyderabad
Work from Office
We are looking for a highly skilled and experienced Senior Receptionist to join our team at Vijaya Diagnostic Centre. The ideal candidate will have 5-10 years of experience in the healthcare industry, preferably in a similar role. Roles and Responsibility Manage front desk operations, including reception area maintenance and staff supervision. Coordinate patient appointments, scheduling, and follow-ups with precision and attention to detail. Handle incoming and outgoing calls professionally, addressing queries and resolving issues promptly. Maintain accurate records and reports, ensuring data integrity and confidentiality. Provide exceptional customer service, responding to patient inquiries and concerns courteously and efficiently. Collaborate with other departments to ensure seamless workflow and effective communication. Job Requirements Proven experience as a Receptionist or in a related field within the healthcare industry. Strong knowledge of billing processes and procedures is essential. Excellent communication and interpersonal skills are required, along with the ability to work effectively in a team environment. Proficiency in MS Office applications, particularly Excel and Word, is necessary. Ability to prioritize tasks and manage multiple responsibilities under pressure. Strong problem-solving skills, with the ability to think critically and make sound decisions quickly.
Posted 1 month ago
4.0 - 8.0 years
3 - 4 Lacs
Pune
Work from Office
Provides essential support to ensure the smooth and efficient operation of an office and organization. Manage day to day plant operation and discipline across department.Manage security and manpower ondaily basic.Ex-Services Man given the preference.
Posted 1 month ago
1.0 - 6.0 years
3 - 8 Lacs
Jammu, Katwa
Work from Office
Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of Do Not Disturb rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the Do Not Disturb list. Complete required Housekeeping paperwork. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .
Posted 1 month ago
1.0 - 6.0 years
2 - 7 Lacs
Gurugram
Work from Office
Joining Immediate Job description Calculation and depositing of GST TDS, EPF and assistance for filing TDS/TCS return Purchase bill entry in tally Sales bill making and entry in tally Bank reconciliation Vendor payment Good knowledge of Preparations of Balance Sheet Sheetal Tanwar
Posted 1 month ago
1.0 - 6.0 years
1 - 2 Lacs
Gurugram
Work from Office
Roles and Responsibilities Handling Office work MIS Back Office Computer work
Posted 1 month ago
2.0 - 7.0 years
2 - 6 Lacs
Mumbai, Navi Mumbai
Work from Office
Handling Society Compliances, Drafting Notices, Agenda, Minutes of the Meeting. TDS / GST Working Transfer documents. Maintaining I,J, Share Registers. Drop your CV on people@zipgrid.com.
Posted 1 month ago
5.0 - 8.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Role & responsibilities Manage front desk duties: answering calls, greeting visitors, handling inquiries. Maintain and update property listings, CRM systems, and company databases. Coordinate meetings, schedules, property viewings, and open houses. Prepare and format contracts, agreements, and other documentation. Liaise with clients, vendors, real estate agents, and property managers. Ensure compliance with real estate regulations and documentation standards. Manage office supplies and inventory; coordinate with vendors as needed. Support marketing efforts by assisting with social media posts, brochures, and mailers. Handle billing, invoicing, and basic bookkeeping tasks as required. Assist with onboarding of new agents and training processes. Preferred candidate profile Travel Management Vendor Management Security Management Knowledge of lease agreements.
Posted 1 month ago
2.0 - 3.0 years
2 - 2 Lacs
Thane
Work from Office
Front Desk Management Administration Vendor Management Team Handling Housekeeping Management MS Excel & MS Office Good Communication
Posted 1 month ago
1.0 - 3.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Position Title: Admin Executive (Male candidates only) Organization /Function: Responsible for Administration functions Years of experience 1 to 3 years Relevant Experience : 1-3 years of experience in Administration with focus on facility management and transport Educational Qualification: Any graduation from a recognized college or university Company Overview: Stratogent provides managed services for on-premise and cloud hosted infrastructure. Our customers are large or mid-sized corporations, predominantly in USA. We were founded in 2005 and operate out of Silicon Valley and Bangalore. Customers entrust the 24x7 monitoring and management of their entire infrastructure stack to Stratogent so they can focus on the application functionality or business level projects. Stratogent is among the few managed service providers with true hybrid cloud expertise. Customers ask us to extend or migrate their infrastructures between datacenters, AWS, Azure cloud as well as Office 365. We wrap the compute-storage-network platform with our monitoring, backup and security operations services that cover all the 24x7 requirements of running an enterprise grade application. Job description: End to end Facility Management Managing House Keeping, Transportation and Security Services Managing Food Vendors, Food Committee Visitor / Guest Management Inventory management Travel arrangements and Hotel Reservation Taking care of inbound and outbound couriers Taking care of bills and purchase orders Vendor Management Coordinating with Banks, Government officials and local authority as necessary Business Relationships: To build, develop and maintain relationship with the employees and Senior Managers for efficient facilities management Must-have Skills: Knowledge and working experience with organizations providing 24/7 Services Hands on experience in managing facilities and transport Managing inhouse parking facility Technical knowledge of Electrical, Generator & Plumbing works Working experience of managing food supply vendors, collecting feedback from employees and smooth management of food supply Vendor management Good Written and Verbal Communication skills Good computer skills including Microsoft Office and internet research Good-to-have-skills Hands on experience on Visa processing & Travel arrangements Transport facility co-ordination Technology knowledge Ability to understand technology and to keep abreast of technology trends of the company. Responsibilities Work with compliance vendor for regular audit, support with all required tasks related to SOC2 audit, interacting with service provider to make sure all facility related to tasks Facilitating, coordinating with various stake holders, Employees, Consulate and US-HR and Admin Team for successful completion of Visa and travel activity Review CCTV camera recordings and provide regular report to the manager Willingness to actively participate in other functions of Business Operations as and when guided by the Senior Manager Managing housekeeping and security Maintaining of proper seating arrangements in the floor and reception Ensure office is cleaned and well maintained. Coordinate with accounts dept for deposit of cheques and cash deposit, cash withdraw if any Prepare regular reports on expenses and office budgets Check the Stationery, Housekeeping materials, Medicine availability, and maintain stock update and send requirements to the head Vendor management and new vendor searching Housekeeping, Security attendance cross checking including time and signature. Reception handling, Maintain and update company vendor databases Answer queries by employees related to facilities and vendors Maintain a company calendar and schedule appointments Book meeting rooms as required Distribute and store correspondence (e.g. letters, emails and packages) Prepare reports and presentations with statistical data, as assigned Arrange travel and accommodations
Posted 1 month ago
5.0 - 10.0 years
3 - 7 Lacs
New Delhi, Gurugram
Work from Office
Job and Responsibilities Mall operations during night shift, ensuring smooth day-to-day functioning of the property. Manage mall operations in night, including facility management, property management, and security operations. Oversee housekeeping services to ensure cleanliness and maintenance of the mall premises. Coordinate with staff / contractors for fit outs, renovations, and repairs as needed. Ensure compliance with safety regulations and maintain a secure environment for customers. Monitor CCTV cameras and respond promptly to any incidents or issues. Oversee facility management, including maintenance, repairs, and renovations. Roles and Desired Candidate Profile 5-10 years of experience in mall management or related field (operations, property management). B.Tech/B.E. degree in relevant discipline (Civil, Electrical or Mechanical) would be first preference. Candidate would be prefer nearby job location or willing to relocate. Perks and benefits No bar for right candidate
Posted 1 month ago
7.0 - 8.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Property And Asset Management Responsible for MEP operations on all sites. Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required. Formulating suitable budgeting controls and Monitoring SLAs & KPIs for JLL and outsourced agencies towards effective service deliverance. Maintaining service level agreements and keeping performance indicator scores above excellence. Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. Overseeing all vendor quotations and invoices. Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. Ensuring Accuracy of billing information. Manpower planning for the site (playing a major role in their hiring process etc.) Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out. Ensure proper teamwork for all the facilities. Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management. Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated. Dealing with occupants queries in verbal/ written form. Ensuring robust complaint management process is in place and is followed meticulously Communicating and circulating information to occupants authorities on operational complications. Ensuring health and life safety regulations/ manuals are adhered on site All risk assessment recommendations are implemented and enforced for compliances. Creating business continuity plans. Resolving emergency maintenance matters with urgency. Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property. Creating and submitting the daily management report (DMR) and the monthly management reports (MMR). Coordinate and maintain the as-built drawing and transition document library. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports. Facilitate the services under the Slogan No Safety No Work. Qualifications You will have a Degree / Diploma in Electrical/Mechanical /Marine Engineering OR equivalent, with min 7 to 8 years of work experience in Facility Industry /Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred
Posted 1 month ago
2.0 - 5.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Facility Executive Technical : End to End responsibility of managing all technical and soft services related operations & activities as per the SOP and guidelines. Perform daily walk through rounds to inspect & monitor daily cleaning activities for maintaining Feel & Upkeep of entire facility Responsible for handling vendor teams Security, HK and M&E team All PPM activities are performed as per 52 week HK cleaning calendar and following with AMC vendor, complete the PM services 100% Daily, Weekly and Monthly reports send to FM and MMR reports Ensure all checklists, log books and registers are checked & records regularly updated Pest control, indoor plants, pantry services and cafeteria services to be taken care Ensure all technical and soft services consumables indent inventory to be maintained Daily and weekly maintenance activities to be taken care and real time update to the FM
Posted 1 month ago
3.0 - 6.0 years
2 - 6 Lacs
Mumbai
Work from Office
What this job involves You will be in charge of the safety and security aspects of your designated site. Your role will be to prevent Security lapses and be the first responder to emergency and non-emergency situations. Security planning, risk assessment & formulating effective guarding strategies are some of your key responsibility areas. Your role will incorporate managing the following: Supervising security staff, assigning/monitoring work assignments and providing training in daily security procedures, customer service skills, basic life safety and first aid, etc. Maintaining and updating security policies, checklists and procedure manual. Having a working knowledge of all current buildings security panels, fire and life safety code requirements. Managing all manpower records for on-roll and contract staff (training, compliance documents and scheduling details) Ensuring fire drill is carried out every week for security and unit staffs. Physically patrolling the designated area (focusing on elevators, and all areas of ingress/egress); using surveillance equipment, access control points, and alarms. Control buildings access and monitor activities of visitors. Conducting Security investigations and preparation of Incident report. Tracking of material movement and stock of lost and found. Regular and ongoing communication with Property Manager/Team members/Clients regarding events, incidents, concerns of Security Team members, recommendations, staffing needs, etc. Approving and interviewing hiring of contract security staff personnel. Ensuring customer related briefing is provided to all site employees. Carrying out weekly meetings with vendor operations head and share M.O.M with PM and client. Reviewing security after hours reports and monitor staff performance. In case of emergency coordinate with the respective tenantadministration staff/client and ensure quick movement/transfer the injured person to the nearest hospital by coordinating with and handing-over to local doctors local legal bodies etc. Drafting disaster management plan in co-ordination with site team members & Property Manager. Playing a key role emergency (i.e. fire, evacuations human crisis, etc). Monitoring and being a part of performance/behaviour related meetings regarding contract staff Implements and provides budgets relating to the security requirements and staffing. Site dynamics: Work Schedule and other site details if any: Site team: e.g.: Property Manager +2 Reporting: You will be accountable directly to the Property Manager. Sound like you Here is what were looking for: Being Analytical and Meticulous You will be building, maintaining, supporting and validating performance of subordinate security staff. You must pay attention to detail and possess the ability to use logical thought processes to develop solutions for short term and long-term Security needs; Demonstrate integrity in the performance of assigned tasks. Qualifications You are qualified degree holder with 5-8 years security experience. Relevant experience in required property type (residential commercial others) will be preferred. Ability to communicate well, both orally and in writing.
Posted 1 month ago
1.0 - 4.0 years
2 - 3 Lacs
Hyderabad
Work from Office
Centralising all logs and requests What were looking for is an expert who can effectively streamline processes and requests. Reporting to the property manager, youll provide superior call logging servicesreceiving and logging complaints containing complete details of the requests. In line with this, youll tag each request with unique identity numbers to determine the nature of issues, and to dispatch them to the appropriate department. Youll also follow up on the progress of each request by coordinating with respective assignees and monitoring their response time. Furthermore, youll keep tabs on feedback and communicate with the requestor to ensure the closure of the task. Youll also prepare daily and weekly reports on call status, as well as monthly reports on recurring calls. Assisting building engineers in conducting analyses is also within your scope. Performing other ad hoc tasks As an expert in the field, you must be flexible in taking other responsibilities aside from your core tasks. Part of your mandate is to contribute to the monthly management report for our clients. Likewise, youll work closely with admin personnel in processing invoices. Likewise, youll be working side-by-side with both engineering and facilities departments in handling our contractors and developing operational procedures. Ensuring workplace safety is also within your scope. To do this, youll actively participate in health and safety reviews and identify potential risks. Youll also participate in emergency evacuation procedures as needed.
Posted 1 month ago
3.0 - 5.0 years
3 - 5 Lacs
Chennai, Thiruvananthapuram
Work from Office
Greetings From Prochant India Pvt Ltd We are hiring for Senior Admin Executive - Night Shift We are seeking a versatile and proactive Administrative Executive with knowledge of compliances, building infrastructures, HVAC (Heating, Ventilation, and Air Conditioning), Fire alarm systems, and Electricals, Facility , Asset and Vendor Management. The ideal candidate will oversee various administrative functions while ensuring compliance with building regulations and safety standards. Roles and Responsibilities: Ensure maintenance and upkeep of all facilities, including buildings, equipment, and utilities. Conduct regular inspections, identify maintenance needs, and coordinate repairs or replacements. Enforce health and safety standards to create a safe work environment. Oversee housekeeping staff and ensure cleanliness and tidiness of the office premises. Coordinate cleaning schedules and ensure compliance with hygiene standards. Handle incoming calls, emails, and correspondence, directing them to appropriate departments or individuals. Assist in preparing reports, presentations, and other communication materials. Evaluate vendors based on performance, quality, and cost-effectiveness. Negotiate contracts and agreements with vendors to ensure favourable terms. Coordinate travel arrangements for employees, including flight bookings, hotel accommodations, and transportation. Manage hotel bookings and ensure accommodations meet organization's standards and budget. Monitor SLAs with vendors and service providers to ensure compliance. Address any issues or discrepancies in SLAs and work towards resolution. Maintain records of company assets and equipment, track usage, and conduct regular audits. Assist in procurement of new assets as needed. Procure office supplies, equipment, and services as required. Manage inventory levels and conduct audits to ensure adequate stock levels. Handle incoming tickets or requests from employees and stakeholders, ensuring timely resolution. Arrange catering services for meetings, events, and employee meals. Collect feedback on food quality and service and make necessary adjustments. Oversee the management of Management Information Systems (MIS) to ensure accurate and timely reporting of data. Generate reports and analyze data to provide insights for decision-making and process improvement. Facilitate onboarding process for new employees, includes printing ID Card, Access Card, conducting orientations, and coordinating with relevant departments. Manage offboarding process for departing employees, including exits, asset retrieval, and clearance procedures. Key Competencies Deep and thorough understanding of Prochant policies and procedures. Exceptional verbal, interpersonal, and written communication skills Organized, detail-oriented and self-motivated. Ability to juggle multiple responsibilities. Professional presentation skills and confidence when speaking. Exceptional problem-solving skills to analyze issues and identify potential liabilities. Strong leadership skills to promote personal and professional development and teamwork. Ability to maintain strong professional relationships with internal teams and management. Consistent demonstration of a professional, positive attitude. A strong, working understanding of computers and an ability to self-troubleshoot simple issues. Preferred Candidate: Education: Any Degree Minimum 1 to 5 years of experience relevant to Administration Benefits: Salary & Appraisal - Best in Industry Excellent learning platform with great opportunity to build career with Prochant Dinner for Night Shift Only 5 days working (Monday to Friday) No of openings : 1 Shift timing : Night Shift (6.30 pm IST to 3.30 am IST) Mode Of Interview : In- Person/ Teams Contact Details: Abdul Wahab 8248165076 Abdulwahab@prochant.com
Posted 1 month ago
4.0 - 7.0 years
5 - 5 Lacs
Pune
Work from Office
School : GIIS Campus : Balewadi Country : India Qualification : Bachelor in Education,BA (Hons) OverView : To manage entire administration of the campus Responsibility : Managing warehouse, store management. To ensure proper maintenance of personal record of all teaching and non teaching staff including drivers, conductors, mechanics, Security personnel and other facility staff of the School. To ensure implementation of proper inventory system of all items. Day to day General Administration (Reception front office/ Conference rooms etc) Building maintenance & Facility management Physical security Housekeeping management Responsible for space planning and seating arrangements (work station) Pantries/ canteen daily activity Managing ground staff Maintenance of the office equipment Ticketing, Hotel booking and vehicle booking To oversee that the office Schools facilities are cleaned and maintained to the highest standards and ensure that the Schools site is aesthetically pleasing. To ensure that the electricity, water supply, sanitation system are regularly checked for efficiency and safety and meet the standard required by the Government Department. SkillsDescription : Building maintenance & Facility management Physical security Housekeeping management Responsible for space planning and seating arrangements (work station) Pantries/ canteen daily activity Managing ground staff Maintenance of the office equipment Ticketing, Hotel booking and vehicle booking Disclaimer : Our company is an equal opportunity employer committed to creating a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and experiences.
Posted 1 month ago
2.0 - 6.0 years
1 - 5 Lacs
Pune
Work from Office
Meeting SLAs consistently by managing the performance of the team - Monitor Resource / capacity planning on a daily / weekly basis Monitoring project deliveries and ensuring zero delays with high quality standards - People Management and ensuring smooth functioning of the process/team Controlling attrition - Focus on Quality within team and for the process & ensuring Compliance of ISO Managing Client expectations - Coach direct reportees to achieve desired result & Performance Management (Appraisals) - Report teams performance dash boards on a weekly and monthly basis. Management of team productivity - Associate Engagement and Development Qualifications Graduate Job Location
Posted 1 month ago
3.0 - 7.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Key Responsibilities: Lobby Management: Be present in the lobby to greet, assist, and direct every customer to the designated area. Ensure effective and efficient service flow among customers, consultants, and colleagues. Proactively handle enquiries and requests, explain procedures when required, and schedule new or follow-up appointments. Before Starting Work Preparation: Check the days appointments. Discuss updates or instructions with the CXM e.g., special handling of customers or consultants, scheduled events in the facility, OPD maintenance, introduction of new services or departments, active offers, and related advertisements. Be prepared for high-footfall days. Anticipate issues and be ready with solutions. Stay informed about doctors schedules, unavailability, new doctors, and their specialties. On-Duty Tasks: Meet, greet, and assist all visitors in the lobby. Direct visitors to the relevant area/service. Ensure customers do not waste time in the wrong queue. Identify new customers, hand over registration cards, and request that they fill them before joining the queue. Assist with self-service kiosks (when introduced). Monitor billing counter queues and guide customers to less crowded desks. If queues increase at billing counters, alert the in-charge to open a standby counter. Assist parents with children during billing; escort them to the relevant department/area. Ensure consultant chambers are cleaned and ready for the next consultant, as per the checklist. Handling Delays: Track each consultants appointment flow. Monitor customers waiting over 15 minutes, identify the cause of the delay, speak to the customer personally, and offer alternatives. Take rounds in Radiology and Lab; if patients are waiting over 30 minutes, speak with them and ensure theyre kept informed. Proactively anticipate delays or potential issues and be prepared with solutions. Act as the SPOC for all PHC customers: supervise their entire journey, coordinate with stakeholders to ensure timely consultations, and minimize waiting time. Ensure all SOPs are followed and that every customer receives Care Like No Other.
Posted 1 month ago
1.0 - 6.0 years
2 - 3 Lacs
Dehradun, Jamshedpur, Delhi / NCR
Work from Office
Job Title: Field Officer (Max Store Sites Jharkhand, Uttarakhand & Delhi NCR) Locations: Ranchi, Dehradun, Delhi Company: Vcare Hospitality India Pvt. Ltd. Employment Type: Full-Time Immediate Joiners Preferred Job Overview: Vcare Hospitality India Pvt. Ltd. is hiring Field Officers to oversee operations at multiple Max Retail sites located across Jharkhand (Ranchi, Dhanbad, Bokaro, Jamshedpur) , Uttarakhand (Dehradun, Haridwar, Haldwani) , and Delhi NCR . The candidate will be responsible for managing site manpower, ensuring service quality, and maintaining effective client coordination. Key Responsibilities: Manage day-to-day site operations for assigned Max store locations. Supervise and coordinate manpower deployment across sites. Maintain strong relationships with clients and resolve operational issues efficiently. Conduct regular site visits, audits, and ensure compliance with company standards. Coordinate with internal teams for manpower recruitment and training. Ensure discipline, grooming, and performance tracking of staff. Provide timely reports and updates to the operations team. Required Skills & Qualifications: Graduate in any discipline (Hotel/Facility Management preferred). Minimum 2 years of relevant experience in facility or hospitality operations. Strong leadership, problem-solving, and communication skills. Willingness to travel frequently within assigned regions. Fluency in Hindi; working knowledge of English preferred. Proficiency in WhatsApp, email, and Excel for daily communication. Salary & Benefits: Monthly Take-Home Salary: 20,000 28,000 Travel Allowance: As per company norms Immediate joiners will be given priority How to Apply: Email your resume to: hiring@vcarehospitality.com Contact HR: 7798881191 Visit: www.vcarehospitality.com #Hashtags for Social Media: #FieldOfficer #FacilityManagement #HospitalityJobs #MaxStore #RanchiJobs #DehradunJobs #DelhiJobs #ClientCoordination #RetailOperations #OperationsJobs #VcareHospitality #TravelJobs #ManpowerManagement #ImmediateJoiner #FieldSupportRoles
Posted 1 month ago
0.0 - 4.0 years
2 - 4 Lacs
Hyderabad, Hayathnagar
Work from Office
We are looking for a highly skilled and experienced Receptionist to join our team at Vijaya Diagnostic Centre. The ideal candidate will have 7-10 years of experience in the healthcare industry, preferably in billing or reception roles. Roles and Responsibility Manage front desk operations, including answering calls and responding to queries. Generate bills and consolidate day-end reports accurately and efficiently. Provide exceptional customer service to clients and visitors. Maintain accurate records and files. Coordinate with other departments to ensure smooth workflow. Perform data entry tasks as required. Job Requirements Strong knowledge of billing processes and procedures. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment. Proficient in using computer software applications. Strong analytical and problem-solving skills. Ability to maintain confidentiality and handle sensitive information. Experience working in a healthcare setting is preferred. Ref: 7d5d53b899944660
Posted 1 month ago
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