Housekeeping GSA

Job Description

Job Summary: We are looking for a dedicated and detail-oriented Housekeeping Guest Service Associate to join our resort team. The role involves maintaining the cleanliness and presentation of guest rooms and public areas, while ensuring high standards of guest service and satisfaction. Key Responsibilities: Clean and service guest rooms, bathrooms, and assigned areas according to resort standards. Replenish amenities, linen, and towels in guest rooms. Ensure all equipment and cleaning materials are used and stored safely. Attend to guest requests courteously and promptly (e.g., extra towels, room supplies). Report any maintenance issues, damages, or missing items in rooms. Follow safety procedures and hygiene standards at all times. Assist with turndown service and evening setups when required. Maintain cleanliness of corridors, stairways, and public areas. Handle lost and found items according to resort policy. Work closely with the front office and other departments to ensure a seamless guest experience. Requirements: High school diploma or equivalent; basic training in housekeeping is a plus. 0–2 years of experience in housekeeping, preferably in a hotel or resort. Good communication and guest interaction skills. Physically fit and able to work long shifts, including weekends and holidays. Attention to detail and a positive, service-oriented attitude. Basic understanding of hygiene and sanitation standards. Preferred Skills: Prior experience in a resort or luxury property is an advantage. Knowledge of housekeeping tools and chemical usage. Ability to work as part of a team and follow instructions efficiently. Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person