1 - 5 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: You will be working as a full-time Hotel Receptionist on-site. Your main responsibilities will include overseeing receptionist duties, managing reservations, maintaining proper phone etiquette, and delivering exceptional customer service. Your daily tasks will involve greeting and welcoming guests, handling check-in and check-out processes, managing billing, answering phone calls, and assisting guests with inquiries and requests. Key Responsibilities: - Oversee receptionist duties - Manage reservations - Ensure proper phone etiquette - Provide exceptional customer service - Greet and welcome guests - Handle check-in and check-out processes - Manage billing - Answer phone calls - Assist guests with inquiries and requests Qualifications Required: - Strong interpersonal skills and communication abilities - Experience in Receptionist Duties and Reservations - Proficiency in Phone Etiquette and Customer Service - Excellent organizational and multitasking abilities - Ability to work independently and as part of a team - Prior experience in the hospitality industry is a plus - High school diploma or equivalent; additional qualifications in hospitality management are a plus,

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