Hotel Receptionist

About the Role:

We are seeking a warm, courteous, and responsible Receptionist to serve as the first point of contact for residents, families, and visitors at our Senior Citizen Retirement Home in Goa. The ideal candidate should have excellent communication skills, a genuine respect for the elderly, and the ability to manage administrative tasks with efficiency and compassion.

Key Responsibilities:

• Greet and assist residents, visitors, and vendors in a friendly and respectful manner
• Answer and route incoming calls promptly and professionally
• Maintain visitor log and ensure proper sign-in/sign-out protocols
• Schedule appointments, manage calendars, and support resident queries
• Provide accurate information about the facility to guests and potential residents
• Assist with clerical duties such as filing, photocopying, data entry, and managing emails
• Coordinate with healthcare staff and other departments to relay important messages
• Maintain a tidy and welcoming reception area
• Handle emergency situations with calm and effective communication
• Support residents with small errands like booking transport, appointments, etc.
• Ensure compliance with safety, confidentiality, and care guidelines

Qualifications & Skills:

• Minimum 10+2 or Graduate in any discipline
• 1–2 years of experience in a front desk, customer service, or receptionist role
• Fluency in English and Konkani/Hindi preferred
• Basic computer knowledge (MS Office, email handling, record keeping)
• Excellent interpersonal and communication skills
• Patient, empathetic, and able to work around elderly individuals
• Professional appearance and demeanor

Working Hours:

• 6 days a week (rotational shifts if required)
• Flexible to work on weekends and public holidays if needed

What We Offer:

• A respectful and meaningful work environment
• Competitive salary and benefits
• Opportunities to grow within a socially impactful organization

Job Types: Full-time, Permanent

Pay: ₹22,000.00 - ₹23,000.00 per month

Benefits:

• Food provided
• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Provident Fund
• Work from home

Work Location: In person