Hotel Manager

1 years

1 - 2 Lacs

Posted:12 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

About Us:

Drizzle Drop Inn is a 30-room business-class hotel located in the heart of OMR, Thoraipakkam. We pride ourselves on offering our guests a comfortable stay, excellent hospitality, and personalized service. We are looking for an experienced and professional Front Office Executive to join our team.

Key Responsibilities:

  • Manage guest check-in and check-out efficiently.
  • Handle reservations and room allocations through PMS/OTA portals.
  • Respond promptly to guest inquiries, both in-person and over the phone.
  • Maintain guest records and ensure smooth front desk operations.
  • Coordinate with housekeeping and maintenance for guest needs.
  • Handle billing, cash, and reports accurately.
  • Ensure guest satisfaction and manage complaints professionally.

Requirements:

  • Minimum 1 year of experience in a hotel front office or reception role.
  • Knowledge of hotel PMS software (Win HMS, Sky HMS, or similar).
  • Good communication skills in English and Tamil.
  • Pleasant personality and customer service attitude.
  • Willing to work in shifts (morning/evening/night).

Job Types: Full-time, Permanent

Pay: ₹14,964.00 - ₹23,924.00 per month

Benefits:

  • Flexible schedule
  • Paid time off

Work Location: In person

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