Host/Hostess

Job Opening: Hostess / Front Desk at KA Brew House, Chatrapati Sambhajinagar (Aurangabad)

Are you energetic, friendly, and love creating a welcoming first impression? KA Brew House in Aurangabad is looking for enthusiastic individuals to join our team as a Hostess/Front Desk professional! We pride ourselves on delivering an exceptional guest experience, and this role is key to our success.

Position: Hostess / Front Desk Associate

Location: KA Brew House, Chatrapati Sambhajinagar (Aurangabad)

Employment Type: Full-Time, Part-Time, and Fresher opportunities available!

About KA Brew House:

KA Brew House is a premier destination in Aurangabad known for its exceptional craft beers, delicious food, and vibrant atmosphere. We are committed to providing a high-quality dining and social experience for all our patrons. Join a team where you can grow, learn, and be part of a dynamic hospitality environment!

Key Responsibilities

As the first point of contact for our guests, your duties will include:

• Warm Welcomes: Greeting all guests with a genuine smile and a professional, friendly demeanor.
• Seating Management: Efficiently managing reservations, walk-ins, and waitlists using our seating system.
• Flow Coordination: Directing guests to their tables and assisting servers in maintaining a smooth dining room flow.
• Phone and Inquiry Handling: Answering the phone professionally, taking reservations, and addressing guest inquiries regarding wait times, private events, and general information.
• Cleanliness and Organization: Ensuring the front desk area, entrance, and menus are clean, organized, and presentable at all times.
• Guest Relations: Handling minor guest concerns with tact and escalating complex issues to management promptly.

What We're Looking For:

We welcome applications from both experienced professionals and those new to the hospitality industry!

• Communication Skills: Excellent verbal communication and interpersonal skills in English and Marathi/Hindi.
• Personality: A positive attitude, professional appearance, and a genuine passion for guest service.
• Availability: Must be able to work flexible shifts, including evenings, weekends, and public holidays.
• Organization: Strong organizational and multitasking abilities.
• For Freshers: A willingness to learn, high energy, and reliability are highly valued.
• For Part-Timers: Ideal for students or those seeking flexible hours who can commit to a consistent schedule.

What We Offer:

• Competitive Salary & Incentives: Attractive compensation package commensurate with experience and dedication.
• Training & Development: Comprehensive training on reservation systems, guest service standards, and restaurant operations.
• Growth Opportunities: Clear pathways for career advancement within the company.
• Supportive Team Environment: Work alongside a fun, professional, and supportive team.
• Flexible Schedules: Options for full-time, part-time, and shift-based work.

Job Types: Full-time, Part-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Food provided
• Provident Fund

Work Location: In person