Guest Interaction:
Greet and welcome: Provide a warm and friendly first impression to all arriving guests.
Handle reservations: Manage reservations, both in-person and over the phone, and accurately estimate waiting times for walk-in guests.
Escort to tables: Guide guests to their designated tables, ensuring they are seated comfortably.
Operational Tasks:
Manage seating: Use seating charts and maintain knowledge of table availability to seat guests efficiently and balance the workload among servers.
Distribute menus: Offer menus and wine lists to guests, often providing the server's name.
Maintain the host stand: Keep the reception area and menus clean and organized.
Team Support:
Communicate with staff: Coordinate with wait staff to understand current seating options and the status of tables.
Provide support: Assist servers with tasks such as refilling drinks, running food, and helping to clear tables during busy periods.
Address inquiries: Answer customer questions and resolve any complaints, escalating issues to the manager when necessary.
Communication:
Phone management: Answer incoming calls to the restaurant, taking reservations and providing information.
Guest communication: Page guests for incoming calls or messages, ensuring they are informed.

Job Types: Full-time, Permanent

Pay: ₹11,000.00 - ₹16,000.00 per month

Benefits:

Food provided

Ability to commute/relocate:

Salt Lake, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Experience:

total work: 1 year (Preferred)

Language:

English (Preferred)

Work Location: In person

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