Hostess

Terns is seeking a polished and enthusiastic Front Desk Hostess to create a warm first impression and deliver exceptional guest experiences. You will be the face of Terns, welcoming guests, managing reservations, and ensuring smooth seating flow at the restobar.

Responsibilities:

• Greet and welcome guests with a friendly, professional demeanor
• Manage guest reservations, walk-ins, and waitlists efficiently
• Coordinate seating with service staff to maintain a smooth flow
• Answer phone calls and provide accurate information about menus, events, and offers
• Handle guest queries and complaints with patience and professionalism
• Maintain a clean and organized reception and waiting area
• Support the operations team during peak hours

Requirements:

• Mandatory prior experience as a hostess/front desk associate in a restaurant, lounge, or restobar
• Familiarity with reservation and table management software (e.g., Eazydiner, OpenTable, or in-house POS systems)
• Strong communication skills in English and Tamil (Hindi knowledge is an advantage)
• Confident, well-groomed, and customer-service oriented
• Ability to multitask in a high-energy, fast-paced environment
• Flexible to work evenings, weekends, and holidays

Job Type: Full-time

Pay: ₹9,052.74 - ₹20,000.00 per month

Education:

• Secondary(10th Pass) (Preferred)

Experience:

• Hospitality: 1 year (Required)

Work Location: In person