Hostess

Company Description

Deepak & Co., founded in 1989 and headquartered in Delhi, India, is a renowned food catering firm serving clients across the country. Known for delivering high-quality and hygienic food, especially to passengers traveling on one of the largest railway networks in the world, Deepak & Co. stands by its core philosophy of "Quality above all." The company is committed to providing top-notch services and strives to maintain the trust of its wide customer base.

Role Description

This is a full-time, on-site role located in New Delhi for a Host/Hostess. The role involves welcoming and seating guests, managing reservations, ensuring excellent customer service, and maintaining a positive and professional atmosphere. Additional responsibilities include answering customer inquiries, managing phone communications, and coordinating with the team to deliver exceptional experiences.

Qualifications

• Strong interpersonal skills and the ability to build rapport with customers
• Experience with managing reservations and ensuring smooth guest flow
• Excellent communication and customer service skills
• Proficiency in phone etiquette and professional communication over calls
• Ability to work under pressure in a dynamic hospitality environment
• Prior experience in the food or hospitality industry is advantageous
• High school diploma or equivalent qualification