Hospitality Supervisor

A supervisor in the hospitality industry plays a crucial role in ensuring smooth operations, excellent customer service, and efficient staff management. Your responsibilities will vary depending on the department (e.g., front office, housekeeping, food and beverage, or events), but will generally include overseeing daily operations, managing staff, ensuring customer satisfaction, and maintaining quality service standards in hotels, restaurants, or other hospitality establishments. Your key responsibilities will involve staff supervision and management, including assigning tasks and schedules to employees, training and mentoring staff to maintain service standards, monitoring employee performance, providing feedback, handling staff conflicts, and resolving issues professionally. Additionally, you will be responsible for customer service and guest relations, ensuring guests receive excellent service, resolving complaints, addressing special requests, and gathering guest feedback to improve service quality. You will also be in charge of operations and quality control, overseeing daily operations of the assigned department, ensuring compliance with safety, hygiene, and company standards, monitoring inventory and supplies, placing orders when necessary, and conducting regular inspections to maintain cleanliness and efficiency. Furthermore, you will assist with budgeting and cost control as part of your financial and administrative duties. This is a full-time job with a day shift schedule and requires in-person work at the designated location.,