Hospitality cum Security Manager

Hospitality Management

• Ensure a welcoming and spiritually uplifting environment for all guests, devotees, and VIPs.
• Supervise the Guest House, Temple Reception, and Pilgrim Assistance Desk.
• Coordinate with departments for VIP visits, festival hospitality, and prasadam arrangements.
• Oversee accommodation bookings and resolve guest concerns promptly.
• Implement standards for cleanliness, courtesy, and hospitality behavior across teams.
• Maintain guest records and feedback systems for continuous improvement.

Security Management

• Lead the temple s security team (internal & outsourced) to maintain a safe and disciplined environment.
• Develop and enforce security protocols, including entry checks, CCTV monitoring, and emergency responses.
• Manage crowd control during festivals and events.
• Conduct regular risk assessments, fire drills, and evacuation plans.
• Coordinate with local police/fire departments as needed.
• Monitor staff discipline related to security zones, entry restrictions, and property protection.

Eligibility & Skills

• Education

  : Graduate in Hospitality Management / Security Management / or relevant discipline.

• Experience

  : 5 8 years in hospitality and/or security roles, preferably in a religious, cultural, or hospitality setup.
• Prior experience in armed forces, police, or temple/seva hospitality is a plus.

Key Skills

• Excellent interpersonal and communication skills
• Strong leadership, planning, and problem-solving abilities
• Proficiency in handling security systems (CCTV, alarms, access control)
• Devotee-centric mindset and spiritual maturity (preferable)
• Ability to remain calm and composed during crises or high-crowd periods
• Fluency in local language and basic English/Hindi