Job Summary
The Assistant Manager – HR supports the design, implementation, and management of HR operations within a healthcare environment. This role ensures efficient workforce management, compliance with healthcare regulations, and delivery of high-quality HR services, contributing to a positive work culture and improved patient care outcomes.
Key Responsibilities1. Recruitment & Talent Acquisition
- Manage end-to-end recruitment for clinical and non-clinical roles (nurses, paramedical staff, doctors, administrative personnel, support staff).
- Partner with department heads to understand manpower requirements.
- Conduct screening, interviews, reference checks, and salary negotiation.
- Ensure onboarding processes meet healthcare compliance standards.
2. Employee Engagement & Welfare
- Implement employee engagement programs, welfare activities, and recognition initiatives.
- Handle employee grievances and support conflict resolution.
- Conduct satisfaction surveys and develop action plans.
3. HR Operations & Administration
- Maintain employee records, HRIS updates, and attendance systems.
- Oversee payroll inputs, leave management, and shift/roster coordination for clinical staff.
- Ensure smooth execution of HR processes such as confirmations, transfers, and separations.
4. Training & Development
- Identify training needs for medical and non-medical employees.
- Coordinate internal & external training sessions (BLS, ACLS, compliance training, soft skills, service excellence).
- Track training attendance and maintain statutory training documentation.
5. Performance Management
- Support implementation of the performance appraisal system.
- Guide supervisors on goal-setting and evaluation processes.
- Track progress and documentation throughout appraisal cycles.
6. Statutory Compliance & Healthcare Regulations
- Ensure compliance with labor laws, hospital accreditation standards (NABH/JCI), and medical staffing norms.
- Maintain records required for audits, inspections, and accreditation reviews.
- Support the preparation of HR-related compliance reports.
7. Employee Relations & Discipline
- Assist in conducting disciplinary proceedings and issuing notices when required.
- Promote a positive and compliant work culture adhering to healthcare ethics and patient safety.
8. HR Reporting & Analytics
- Prepare monthly HR dashboards (manpower status, attrition, hiring status, training hours).
- Provide insights to management for workforce planning and budgeting.
Qualifications & Experience
- Bachelor’s or Master’s degree in HR, Business Administration, or related field.
- 3–7 years of HR experience, preferably in hospitals, healthcare, diagnostics, or medical institutions.
- Strong understanding of hospital operations, staffing patterns, and compliance standards (NABH/JCI).
Skills Required
- Excellent communication and interpersonal skills.
- Knowledge of labor laws and healthcare HR compliance.
- Strong recruitment and employee management capabilities.
- Proficiency with HRIS, MS Office, and payroll coordination.
- Ability to handle pressure, multitask, and work in a fast-paced hospital environment.
Work Environment
- Hospital/medical facility working environment with rotational or extended hours as required.
- Interaction with clinical and non-clinical staff across departments.
If you want, I can also prepare:
- A shorter version for job portals
- A detailed JD for internal HR manuals
- A competency-based JD tailored to your organization’s values
- A CV/resume for this role
Would you like any of these?
You said:include payroll processingChatGPT said:
Here is an updated Job Description for Assistant Manager – HR (Healthcare) with Payroll Processing included clearly and prominently.
Job Title: Assistant Manager – Human ResourcesIndustry: Healthcare / Hospital / Medical ServicesReports To: HR Manager / Head – Human ResourcesJob Summary
The Assistant Manager – HR supports the full spectrum of HR operations within a healthcare setting, with key responsibilities in recruitment, employee engagement, compliance, training, and payroll processing. The role ensures efficient workforce management and adherence to healthcare standards while fostering a positive and productive workplace.
Key Responsibilities1. Recruitment & Talent Acquisition
- Manage hiring for clinical and non-clinical roles (nursing, paramedical, medical, administrative, support staff).
- Coordinate job postings, screening, interviews, and salary negotiations.
- Ensure smooth onboarding and compliance with healthcare workforce standards.
2. Payroll Processing & HR Operations
- Collect, verify, and consolidate payroll inputs: attendance, leaves, overtime, shift allowances, and deductions.
- Coordinate with finance/payroll teams to ensure accurate and timely salary disbursement.
- Manage statutory components such as PF, ESIC, PT, LWF, and TDS.
- Maintain HRIS, employee records, and monthly payroll reports.
- Oversee attendance systems, biometric updates, and workforce shift/roster management.
3. Employee Engagement & Welfare
- Implement employee engagement programs, welfare initiatives, and recognition activities.
- Address grievances and support conflict resolution.
- Conduct feedback surveys and propose improvements.
4. Training & Development
- Identify training needs across departments.
- Coordinate mandatory medical trainings (BLS/ACLS), compliance programs, and soft skills training.
- Maintain training databases and accreditation-related documentation.
5. Performance Management
- Support the performance appraisal process, including KPI/KRA alignment and evaluation coordination.
- Maintain records and follow-up on performance improvement plans.
6. Statutory Compliance & Accreditation
- Ensure compliance with labor laws and healthcare accreditation standards (NABH/JCI).
- Maintain statutory and audit-ready HR documentation.
- Assist in internal and external audit processes.
7. Employee Relations & Disciplinary Procedures
- Support disciplinary proceedings, issuing notices, and documentation.
- Promote a compliant, ethical, and safe work culture aligned with healthcare standards.
8. HR Reporting & Analytics
- Prepare dashboards on manpower, attrition, payroll, recruitment status, and training metrics.
- Provide insights to management for workforce planning.
Qualifications & Experience
- Bachelor’s or Master’s degree in HR, Business Administration, or related field.
- 3–7 years of HR experience in hospitals, clinics, diagnostics, or healthcare institutions.
- Hands-on experience in end-to-end payroll processing is essential.
Skills Required
- Strong knowledge of payroll systems, HRIS, and statutory compliances.
- Excellent communication and interpersonal skills.
- Understanding of hospital operations and staffing norms.
- Ability to multitask and perform under fast-paced healthcare conditions.
Work Environment
- Hospital/healthcare facility environment with interaction across clinical and non-clinical teams.
- May require extended or rotational working hours.
If you want, I can also create a short JD for job postings, a competency-based version, or a KRA/KPI sheet for this role.
You said:hospital administrator postChatGPT said:
Here is a complete and professional Job Description for Hospital Administrator.
If you want it tailored to a specific hospital type (multispecialty, 100-bed, NABH accredited, etc.), I can customize it further.
Job Title: Hospital Administrator
Department: Administration / Operations
Reports To: Medical Director / COO / CEO
Industry: Healthcare / Hospital / Medical Services
Job Summary
The Hospital Administrator oversees the day-to-day administrative, operational, and support functions of the hospital. This role ensures smooth functioning of all departments, compliance with healthcare regulations, high-quality patient services, and efficient resource utilization. The Administrator works closely with clinical and non-clinical teams to maintain safety, service standards, and operational excellence.
Key Responsibilities1. Hospital Operations Management
- Oversee day-to-day operations across all hospital departments—front office, billing, nursing, biomedical, housekeeping, security, maintenance, pharmacy, etc.
- Ensure effective patient flow and quality patient experience.
- Coordinate with clinical and support teams to resolve operational issues promptly.
2. Patient Services & Experience
- Monitor patient satisfaction, handle escalations, and address service-related complaints.
- Ensure waiting times, discharge processes, admission procedures, and helpdesk services meet standards.
- Implement patient-centric service excellence initiatives.
3. Staff Management
- Oversee staffing, scheduling, and manpower allocation for non-clinical departments.
- Support HR with recruitment, performance evaluations, and staff training.
- Ensure staff follow hospital protocols, grooming standards, and customer service norms.
4. Compliance & Accreditation (NABH/JCI)
- Ensure adherence to healthcare regulations, statutory requirements, and accreditation standards.
- Maintain documentation for audits, inspections, and quality checks.
- Coordinate with quality teams to implement SOPs, safety guidelines, and policy updates.
5. Facility & Infrastructure Management
- Oversee facility maintenance, cleanliness, biomedical equipment readiness, and safety systems.
- Ensure proper functioning of utilities (electricity, water, HVAC, lifts, generators).
- Coordinate renovation, expansion, or repair activities as needed.
6. Budgeting & Cost Control
- Assist in hospital budgeting, cost optimization, and resource planning.
- Monitor expenses for housekeeping, security, consumables, biomedical equipment, and facility maintenance.
- Support vendor negotiations and contract management.
7. Billing & Revenue Cycle Coordination
- Oversee registration, billing, TPA, insurance desk operations, and cash-handling standards.
- Ensure accuracy of charges, timely claim submission, and smooth discharge billing.
- Coordinate with the finance team for revenue improvement and process compliance.
8. Safety & Risk Management
- Ensure compliance with infection control protocols, fire safety norms, and emergency preparedness plans.
- Conduct safety drills, training, and risk assessments.
- Support incident reporting and corrective actions.
Qualifications & Experience
- Master’s degree in Hospital Administration, Healthcare Management, or related field.
- 5–10 years of experience in hospital operations/administration (depending on hospital size).
- Knowledge of NABH/JCI standards and healthcare compliance rules.
Skills Required
- Strong leadership, coordination, and decision-making skills.
- Excellent communication and interpersonal abilities.
- Thorough understanding of hospital workflows and patient-care processes.
- Ability to manage multiple departments and handle high-pressure situations.
- Knowledge of hospital information systems (HIS), billing processes, and emergency protocols.
9. Leadership & Coordination
- Liaise with department heads and medical leadership for strategic decisions.
- Support senior management in developing hospital policies and operational workflows.
- Represent the hospital in meetings, inspections, and community activities.
Job Types: Full-time, Permanent
Pay: ₹50,000.00 - ₹70,000.00 per month
Work Location: In person
