Job Title: Video Editor – Social Media Content Location: Noida, India Employment Type: Full-Time (On-site) / Freelancer based in Noida About HopeQure: HopeQure is India’s leading digital healthcare and wellness platform, offering medical and psychological consultations, diet & lifestyle support, and personalized care. We are expanding our digital presence and looking for a creative and passionate Video Editor to help us produce high-impact video content for social media. Key Responsibilities: Conceptualize, edit, and produce engaging short-form videos for platforms like Instagram, YouTube, LinkedIn, Facebook, Twitter and other social media platform. Create reels, shorts, explainer videos, testimonials, and motion graphics. Work closely with the marketing and creative teams to understand content goals and campaign narratives. Edit videos using transitions, color grading, subtitles, and music to enhance viewer engagement. Adapt video content into multiple formats and aspect ratios suitable for different platforms. Manage post-production workflows including editing, syncing audio, adding graphics, and final rendering. Stay updated on social media trends and implement innovative editing techniques. Maintain a consistent brand tone, aesthetic, and storytelling style across all video assets. Required Skills & Qualifications: Proven experience (5-10 years) as a video editor, preferably in health, wellness, or lifestyle content. Proficiency in Adobe Premiere Pro, After Effects, Final Cut Pro, or similar editing tools. Strong understanding of social media video formats and platform-specific best practices. Ability to work independently and meet tight deadlines in a fast-paced environment. Excellent sense of timing, visual storytelling, and design aesthetics. Knowledge of animation and motion graphics is a plus. Basic understanding of scriptwriting and storyboarding is desirable. Ability to shoot or direct basic video footage What We Offer: Opportunity to build India’s top health and wellness brand with a purpose. Creative freedom to experiment with formats and storytelling. A positive, growth-driven work culture. Competitive salary and benefits. To Apply: Apply on this job requirement or Email your resume and portfolio/reel to [jobs@hopequre.com] with the subject: Application for Video Editor – Social Media .
Company Description HopeQure is a digital healthcare platform, offering seamless, secure, and expert-led medical, mental, and wellness services. Our mission is to make quality care universally accessible through a tech-powered, affordable, and user-friendly experience. We provide online consultations with certified doctors across various medical specialties, comprehensive mental health services, homeopathy, Ayurveda, personalized diet and nutrition plans, as well as fitness and yoga coaching. We also offer Employee Assistance Program (EAP) for corporates across India. Our platform is ISO 27001, HIPAA, and GDPR certified for security and compliance. Role Description This is a full-time on-site role for a Dotnet Developer, based in Noida. The Dotnet Developer will be responsible for designing, developing, and maintaining software solutions using .NET Core and ASP.NET. Day-to-day tasks will include coding, debugging, and collaborating with cross-functional teams to ensure smooth deployment and operation of software systems. This role requires a strong focus on object-oriented programming (OOP) principles and software development best practices. Qualifications Proficiency in Object-Oriented Programming (OOP) concepts Atleast 5 years of relevant experience in Software Development and Programming Knowledge and practical experience with .NET Core and ASP.NET Strong problem-solving skills and the ability to work collaboratively in a team environment Good understanding of software development life cycle (SDLC) Excellent written and verbal communication skills Bachelor's degree in Computer Science, Engineering, or a related field
Business Interns. Location: Noida, Uttar Pradesh (On-site) | 🕒 Full-time Internship Company Description HopeQure is India’s most comprehensive digital healthcare platform, offering seamless, secure, and expert-led medical, mental, and wellness services . Our mission is to make quality care universally accessible through a tech-powered, affordable, and user-friendly experience. We provide 25+ medical specialties , mental health services, homeopathy & Ayurveda treatments, diet & nutrition guidance, fitness & yoga coaching, and robust Employee Assistance Programs (EAPs) . Certified with ISO 27001 and GDPR compliance , we ensure confidentiality, security, and trust — making us a reliable partner in healthcare transformation. Role Description We are hiring Business Interns to support the smooth functioning of HopeQure’s healthcare ecosystem. As an Operations Intern, you will: Assist with day-to-day operational, business or sales tasks across business functions. Support project management activities by coordinating with internal teams. Contribute to data analysis and process optimization for efficiency improvements. Provide operational support to sales and marketing initiatives . Help streamline communication channels between teams and clients. Participate in report preparation, documentation, and compliance checks . Ensure smooth execution of service delivery and customer support processes . 👉 Successful interns may be offered full-time job opportunities after completion of the internship, based on performance. Qualifications & Skills Strong analytical and problem-solving skills. Good understanding of operations, sales, or project management . Excellent communication and interpersonal skills . Organizational skills and strong attention to detail. Ability to work independently and collaboratively in fast-paced environments. Proficiency in MS Office / Google Workspace (Excel, Docs, Sheets, Presentations). Knowledge of CRM tools or project management software (preferred but not mandatory). Educational Requirement: Pursuing or completed Bachelor’s / Master’s in Business Administration, Operations Management, Healthcare Management, or related fields . Prior internship or work experience in operations or related fields is an added advantage. What We Offer Exposure to the digital healthcare and wellness industry . Hands-on experience in operations, sales enablement, and process optimization . Mentorship from industry leaders and healthcare professionals . Opportunity for full-time placement post-internship.
About HopeQure HopeQure is a comprehensive digital healthcare platform, delivering secure, expert-led medical, mental health, and wellness services to individuals and corporates. We cover 25+ medical specialties along with Ayurveda & Homeopathy, diet & nutrition, fitness & yoga, and provide robust Employee Assistance Programs (EAPs). We are ISO 27001 certified and GDPR-aligned, ensuring confidentiality, security, and trust. Role Overview We’re hiring Marketing and Business Development Interns to support growth, operations, and cross-functional execution across HopeQure’s healthcare ecosystem. What You’ll Do Assist with day-to-day business development, marketing and operational activities. Coordinate with internal teams to support business management and service delivery. Contribute to data analysis and process optimization to improve efficiency. Provide operational support for sales and marketing initiatives. Streamline communication between teams and clients. Help with reports, documentation, and compliance checks. Ensure smooth execution of customer support processes. Path to Full-Time: High-performing interns may receive full-time offers upon successful completion of the 6-month internship. Qualifications & Skills Strong analytical and problem-solving abilities. Understanding of operations, sales, or project management. Excellent business English communication, and interpersonal skills. Strong organization and attention to detail. Ability to work independently and collaboratively in a fast-paced environment. Proficiency with MS Office / Google Workspace (Docs, Sheets, Slides). Knowledge of CRM or project management tools (preferred). Education: Pursuing a Master’s (MBA/Operations/Healthcare Management or related) or completed a Bachelor’s in a related field. Prior internship/work experience in operations or related areas is an advantage. Location: Candidates based in Noida preferred (on-site role). What We Offer Exposure to the digital healthcare & wellness industry. Hands-on experience in operations, sales enablement, and process optimization. Mentorship from industry leaders and healthcare professionals. Stipend: ₹5,000 per month (higher for candidates with relevant prior experience). Opportunity for full-time placement post-internship.
Sales & Marketing Manager (EAP & Digital Healthcare) HopeQure.com • Full-time • Noida, Uttar Pradesh, India (On-site) About HopeQure HopeQure is India’s most comprehensive digital healthcare and Employee Assistance Program (EAP) platform, offering seamless, secure, and expert-led medical, mental health, and wellness services. Our mission is to make quality healthcare universally accessible through a tech-powered, affordable, and user-friendly experience. We provide 25+ medical specialties, mental health services, homeopathy & Ayurveda treatments, diet & nutrition guidance, fitness & yoga coaching, and robust EAP programs for corporates and institutions. Certified with ISO 27001 and GDPR compliance, we ensure confidentiality, security, and trust—making us the partner of choice for employee wellness transformation. Role Overview We are seeking a Sales & Marketing Manager (EAP & Healthcare) to drive B2B Employee Assistance Program (EAP) adoption and expand HopeQure’s digital healthcare presence in the corporate sector, while also supporting B2C growth. This role demands sales expertise, marketing innovation, and a passion for employee well-being. Key ResponsibilitiesB2B (Corporate EAP & Wellness Programs) Develop and implement strategies to acquire, grow, and retain corporate clients across industries. Pitch HopeQure’s EAP, OPD, and holistic wellness solutions to HR leaders, CHROs, and Insurance companies. Customize proposals and wellness dashboards for corporates to enhance workforce productivity, engagement, and retention. Build and manage a pipeline of enterprise accounts, ensuring quarterly and annual sales targets are met. Lead corporate wellness campaigns, workshops, and events to showcase HopeQure’s solutions. B2C (Digital Healthcare Services) Drive growth in doctor consultations, therapy sessions, and wellness programs for individuals. Plan and execute digital marketing campaigns for customer acquisition, retention, and engagement. Leverage SEO, SEM, and social media to strengthen brand visibility. Cross-Functional & Strategic Collaborate with product, operations, and clinical teams to deliver seamless client service. Analyze sales data and marketing performance to optimize strategy and improve ROI. Explore new partnerships, distribution networks, and industry collaborations. Ensure high client satisfaction through excellent service delivery and after-sales support. Qualifications & Skills Bachelor’s/Master’s in Business Administration, Marketing, Healthcare Management, or related fields. 4–8 years of experience in corporate sales, EAP/HR solutions, healthcare, wellness, SaaS, or HR tech. Proven track record of B2B client acquisition and sales success. Familiarity with EAP, OPD, mental health, or employee wellness industry preferred. Excellent communication, negotiation, and presentation skills (CXO/CHRO-level experience is a plus). Strong digital marketing and CRM tool knowledge. Analytical, data-driven approach with ability to deliver results in a fast-paced environment. What We Offer Opportunity to lead EAP growth in India’s corporate sector. A dynamic role with B2B and B2C exposure. Competitive salary + performance incentives. Health & wellness benefits for you and your family. Mentorship from leaders in healthcare, technology, and corporate wellness. A chance to make a real social impact by transforming employee well-being and healthcare access. 👉 If you’re passionate about corporate wellness (EAP), healthcare innovation, and building India’s #1 digital healthcare brand — we’d love to connect with you!
About HopeQure HopeQure is a comprehensive digital healthcare platform, delivering secure, expert-led medical, mental health, and wellness services to individuals and corporates. We cover 25+ medical specialties along with Ayurveda & Homeopathy, diet & nutrition, fitness & yoga, and provide robust Employee Assistance Programs (EAPs). We are ISO 27001 certified and GDPR-aligned, ensuring confidentiality, security, and trust. Role Overview We’re hiring Marketing and Business Development Interns to support growth, operations, and cross-functional execution across HopeQure’s healthcare ecosystem. What You’ll Do Assist with day-to-day business development, marketing and operational activities. Coordinate with internal teams to support business management and service delivery. Contribute to data analysis and process optimization to improve efficiency. Provide operational support for sales and marketing initiatives. Streamline communication between teams and clients. Help with reports, documentation, and compliance checks. Ensure smooth execution of customer support processes. Path to Full-Time: High-performing interns may receive full-time offers upon successful completion of the 6-month internship. Qualifications & Skills Strong analytical and problem-solving abilities. Understanding of operations, sales, or project management. Excellent business English communication, and interpersonal skills. Strong organization and attention to detail. Ability to work independently and collaboratively in a fast-paced environment. Proficiency with MS Office / Google Workspace (Docs, Sheets, Slides). Knowledge of CRM or project management tools (preferred). Education: Pursuing a Master’s (MBA/Operations/Healthcare Management or related) or completed a Bachelor’s in a related field. Prior internship/work experience in operations or related areas is an advantage. Location: Candidates based in Noida preferred (on-site role). What We Offer Exposure to the digital healthcare & wellness industry. Hands-on experience in operations, sales enablement, and process optimization. Mentorship from industry leaders and healthcare professionals. Stipend: ₹5,000 per month (higher for candidates with relevant prior experience). Opportunity for full-time placement post-internship.
Diabetes Educator – HopeQure.com Location: Remote (Work From Home) Employment Type: Part-time (Flexible Hours) About HopeQure HopeQure is a comprehensive digital healthcare platform, offering seamless, secure, and expert-led medical, mental, and wellness services. Our mission is to make quality care universally accessible through a tech-powered, affordable, and user-friendly experience. We provide online consultations across 25+ medical specialties, confidential mental health services, natural treatments with homeopathy and Ayurveda, personalized diet & nutrition plans, and fitness & yoga coaching. Additionally, our Employee Assistance Program (EAP) ensures 24x7 support for employees in workplaces across India. HopeQure is ISO 27001, and GDPR compliant, with a strong network of doctors, psychologists, dietitians, and health educators dedicated to making healthcare more accessible and impactful. Role Overview We are seeking Part-Time Online Diabetes Educators to provide education and counseling to individuals living with or at risk of diabetes. You will conduct online sessions focused on self-management, lifestyle modification, and adherence support, helping patients improve their health outcomes. The role also involves developing personalized care plans, monitoring progress, and collaborating with healthcare professionals to ensure comprehensive care. Key Responsibilities Conduct virtual one-on-one consultations for diabetes management. Provide guidance on healthy eating, physical activity, medication adherence, and glucose monitoring. Support patients and families in managing day-to-day challenges of diabetes. Create personalized, practical care plans tailored to patient needs. Offer ongoing motivation and follow-up for sustainable lifestyle changes. Maintain accurate records of sessions and patient progress in HopeQure’s system. Participate in online awareness programs, workshops, or group sessions. Qualifications & Skills Bachelor’s/Diploma in Diabetes Education, Nutrition, Dietetics, Public Health, or Allied Health Sciences. Certification in Diabetes Education (CDE or equivalent) preferred. 5+ years of experience in diabetes education, patient counseling, or clinical care. Knowledge of dietetics, diabetes care, and lifestyle management. Strong communication and interpersonal skills with an empathetic approach. Comfortable with video consultations and digital health platforms. Ability to work independently and collaboratively in a multidisciplinary team. What We Offer Flexible part-time, online role (evenings, weekends, or defined slots). Opportunity to impact lives across India through remote support. Collaboration with a team of doctors, dietitians, and mental health experts. Professional growth and recognition in digital health and patient engagement. Compensation per session.
Diabetes Educator – HopeQure.com Location: Remote (Work From Home) Employment Type: Part-time (Flexible Hours) About HopeQure HopeQure is a comprehensive digital healthcare platform, offering seamless, secure, and expert-led medical, mental, and wellness services. Our mission is to make quality care universally accessible through a tech-powered, affordable, and user-friendly experience. We provide online consultations across 25+ medical specialties, confidential mental health services, natural treatments with homeopathy and Ayurveda, personalized diet & nutrition plans, and fitness & yoga coaching. Additionally, our Employee Assistance Program (EAP) ensures 24x7 support for employees in workplaces across India. HopeQure is ISO 27001, and GDPR compliant, with a strong network of doctors, psychologists, dietitians, and health educators dedicated to making healthcare more accessible and impactful. Role Overview We are seeking Part-Time Online Diabetes Educators to provide education and counseling to individuals living with or at risk of diabetes. You will conduct online sessions focused on self-management, lifestyle modification, and adherence support, helping patients improve their health outcomes. The role also involves developing personalized care plans, monitoring progress, and collaborating with healthcare professionals to ensure comprehensive care. Key Responsibilities Conduct virtual one-on-one consultations for diabetes management. Provide guidance on healthy eating, physical activity, medication adherence, and glucose monitoring. Support patients and families in managing day-to-day challenges of diabetes. Create personalized, practical care plans tailored to patient needs. Offer ongoing motivation and follow-up for sustainable lifestyle changes. Maintain accurate records of sessions and patient progress in HopeQure’s system. Participate in online awareness programs, workshops, or group sessions. Qualifications & Skills Bachelor’s/Diploma/Certificate in Diabetes Education is mandatory 5+ years of experience in diabetes education, patient counseling, or clinical care. Knowledge of dietetics, diabetes care, and lifestyle management. Candidates living in Noida will be considered for full time role. Candidates with prior experience of corporate setup and having worked with copmanies where they coordinated Diabates program will be preferred. What We Offer Flexible part-time, online role (evenings, weekends, or defined slots). Opportunity to impact lives across India through remote support. Collaboration with a team of doctors, dietitians, and mental health experts. Professional growth and recognition in digital health and patient engagement. Compensation per session.
Diabetes Educator HopeQure.com Location: Remote (Work From Home) Employment Type: Part-time (Flexible Hours) About HopeQure HopeQure is a comprehensive digital healthcare platform, offering seamless, secure, and expert-led medical, mental, and wellness services. Our mission is to make quality care universally accessible through a tech-powered, affordable, and user-friendly experience. We provide online consultations across 25+ medical specialties, confidential mental health services, natural treatments with homeopathy and Ayurveda, personalized diet & nutrition plans, and fitness & yoga coaching. Additionally, our Employee Assistance Program (EAP) ensures 24x7 support for employees in workplaces across India. HopeQure is ISO 27001, and GDPR compliant, with a strong network of doctors, psychologists, dietitians, and health educators dedicated to making healthcare more accessible and impactful. Role Overview We are seeking Part-Time Online Diabetes Educators to provide education and counseling to individuals living with or at risk of diabetes. You will conduct online sessions focused on self-management, lifestyle modification, and adherence support, helping patients improve their health outcomes. The role also involves developing personalized care plans, monitoring progress, and collaborating with healthcare professionals to ensure comprehensive care. Key Responsibilities Conduct virtual one-on-one consultations for diabetes management. Provide guidance on healthy eating, physical activity, medication adherence, and glucose monitoring. Support patients and families in managing day-to-day challenges of diabetes. Create personalized, practical care plans tailored to patient needs. Offer ongoing motivation and follow-up for sustainable lifestyle changes. Maintain accurate records of sessions and patient progress in HopeQure's system. Participate in online awareness programs, workshops, or group sessions. Qualifications & Skills Bachelor's/Diploma/Certificate in Diabetes Education is mandatory 5+ years of experience in diabetes education, patient counseling, or clinical care. Knowledge of dietetics, diabetes care, and lifestyle management. Candidates living in Noida will be considered for full time role. Candidates with prior experience of corporate setup and having worked with copmanies where they coordinated Diabates program will be preferred. What We Offer Flexible part-time, online role (evenings, weekends, or defined slots). Opportunity to impact lives across India through remote support. Collaboration with a team of doctors, dietitians, and mental health experts. Professional growth and recognition in digital health and patient engagement. Compensation per session.
Astrologer – Part-Time (Remote) Location: Remote (Work From Home) Employment Type: Part-Time / Consultant About HopeQure HopeQure is India’s most comprehensive digital healthcare and wellness platform , offering expert-led medical, mental, and holistic care through technology. Our mission is to make quality healthcare universally accessible through a secure, affordable, and user-friendly experience. We provide online consultations across 25+ specialties, including doctors, psychologists, dietitians, and wellness experts , and now integrate health astrology —where ancient wisdom meets modern health science. HopeQure is ISO 27001, HIPAA, and GDPR compliant , ensuring top-tier data protection and privacy. Role Description We are seeking experienced Health Astrologers to offer astrology-based health insights and guidance to our clients through HopeQure’s digital platform. The ideal candidate will combine Vedic or Medical Astrology with a deep understanding of wellness, psychology, and holistic living , supporting clients with preventive, personalized, and actionable advice. Key Responsibilities Analyze users’ birth charts (kundli/horoscope) to assess potential physical, emotional, and mental health tendencies . Provide online astrology consultations via HopeQure’s secure digital platform. Deliver personalized astrological health reports and preventive wellness recommendations. Maintain strict confidentiality and follow HopeQure’s ethical and data protection standards. Requirements Masters Degree in Vedic Astrology, KP Astrology, Medical Astrology or any other field of Astrology is mandatory requirement. Minimum 5 years of experience in Astrology. Strong communication and empathy skills for virtual consultations. Proficiency in English or Hindi (knowledge of regional languages is an advantage). Comfortable using digital consultation tools, video platforms, and report interfaces.
As a Psychologist at HopeQure, you will play a crucial role in providing counseling and delivering customized Employee Assistance Programs (EAPs) for organizations. Your responsibilities will include conducting one-on-one therapy, clinical assessments, designing workshops, and collaborating with HR to ensure holistic care for corporate employees. - Provide one-on-one therapy using evidence-based approaches such as CBT, REBT, ACT, and mindfulness. - Conduct clinical assessments to identify emotional and psychological concerns. - Support corporate employees in managing stress, anxiety, burnout, grief, trauma, and relationship issues. - Design workshops and awareness sessions on resilience, empathy, and emotional intelligence. - Collaborate with HR to identify high-risk individuals and provide early intervention. - Work with medical, fitness, and nutrition experts to ensure holistic care for chronic and lifestyle conditions. - Offer support for organizational change, team conflict, and mental health policy development. - Maintain clinical confidentiality and follow ethical guidelines in all interventions. - Collaborate with HR teams to co-create customized wellness programs. - Manage the onboarding, implementation, and ongoing performance tracking of EAP services. - Build and maintain strong relationships with client stakeholders to ensure high engagement and satisfaction. - Ensure quality control, compliance with clinical standards, and adherence to confidentiality protocols. - Identify and engage HR heads, CHROs, and wellness decision-makers across various industries. - Manage EAP clients, positioning HopeQure's services to meet client needs. - PhD/Masters degree (M.A.) in Psychology, Organizational Psychology, or a related field from a recognized institution. - 3+ years of experience in insurance workplace mental health, EAPs, or corporate wellness programs. - Living in Noida or within close proximity of Noida. - Proven experience working with HR, CHROs, or wellness heads in B2B environments. - Strong communication, negotiation, and relationship-building skills. - Ability to manage end-to-end EAP solutions and ensure delivery excellence. - Familiarity with the mental health landscape and employee wellness solutions. - Strategic thinker with a solution-oriented approach and an ability to navigate complex organizational needs. - Proficient in market research, client acquisition, and presentation delivery.,
Corporate Sales Executive (Healthcare & Wellness) Location: Noida (On-site, Full-Time) Company: HopeQure Wellness Solutions Pvt. Ltd. Experience: Minimum 1 year CTC: ₹2.4 – ₹3.6 LPA (Fixed + Incentives) About HopeQure HopeQure is India’s most comprehensive digital healthcare and wellness platform , offering seamless, secure, and expert-led medical, mental, and physical wellness services . Our mission is to make quality healthcare universally accessible through a tech-powered, affordable, and user-friendly experience. We provide online consultations across 25+ medical specialties , including psychology, homeopathy, Ayurveda, diet & nutrition, fitness, yoga, and Employee Assistance Programs (EAPs) for corporates. Role Overview We are looking for enthusiastic and customer-focused Corporate Sales Executives to join our fast-growing sales team at Noida. You will engage with individual and corporate clients, explain HopeQure’s online healthcare offerings, and help them choose the right plans and wellness services. This role offers an exciting opportunity to build a career in the booming digital health & wellness industry with one of India’s leading brands. Key Responsibilities Handle inbound and outbound calls to engage potential customers and corporates. Present and explain HopeQure’s healthcare and wellness plans , including online consultations and EAP services. Understand customer needs and suggest personalized healthcare solutions . Maintain regular follow-ups with leads and ensure timely closures. Meet or exceed weekly and monthly sales targets . Record all customer interactions in CRM systems (Zoho/HubSpot/Salesforce). Collaborate with marketing and operations for lead management and onboarding. Contribute to sales strategies and client acquisition campaigns. What We Offer Competitive fixed salary + performance-based incentives . 5.5 -day working Monday–Saturday. (On Saturday -10AM to 3 PM)). Rapid career growth with professional sales training. A supportive and energetic team environment. Opportunity to work with India’s leading digital wellness brand . Required Skills & Qualifications Bachelor’s/ Master's degree in Business, Marketing, Healthcare , Dietitian, Psychology or related fields. Minimum 1 year experience in Inside Sales, Tele-Sales, Customer Acquisition, Corporate Sales, HR Sales or Lead Generation. Sales to HR is an added advantage Strong English communication (spoken & written) skills. Confident, persuasive, and highly customer-oriented. Ability to manage multiple leads and follow-ups efficiently. Basic knowledge of CRM tools (Zoho, HubSpot, Salesforce) preferred. Quick learner with excellent listening and interpersonal skills. Proactive and target-driven attitude. Salary Structure Annual CTC: ₹2,40,000 – ₹3,60,000 Fixed Pay: ₹1,80,000 – ₹2,40,000 Variable Incentives: ₹60,000 – ₹1,20,000 Number of Openings: 5 Skills Required Client Relationship • Client Interaction • Customer Acquisition • Customer Support • Sales Management • English Proficiency (Spoken) Bonus Learning Opportunities Business Communication Sales & Marketing Business Analytics CRM Customer Acquisition, Engagement and Retention
About HopeQure HopeQure is India’s most comprehensive digital healthcare and wellness platform, offering seamless, secure, and expert-led medical, mental health, and lifestyle care. Our mission is to make quality healthcare universally accessible through a tech-powered, affordable, and user-friendly experience. We provide online consultations across 25+ medical specialties, Employee Assistance Programs (EAPs), diet and nutrition guidance, mental wellness, and holistic healthcare solutions through advanced digital systems and AI-powered dashboards. Role Overview The Operations Executive will be responsible for ensuring smooth day-to-day functioning of the organization’s backend, clinical, and customer operations. This role bridges the gap between clients, doctors, counselors, and technology teams—ensuring service excellence, accuracy in processes, and timely execution of operational deliverables. Daily Operational Activities & Key Responsibilities: Daily Operational Activities 1 Client & Doctor Coordination Coordinate with doctors, counselors, and client relationship teams to schedule and monitor appointments. Connect with clients and practitioners before and after every session to confirm attendance and address technical or scheduling issues. Coordinate rescheduling or cancellations in case of client or doctor unavailability. Share joining links, session reminders, and follow-up details daily. Ensure all consultations, prescriptions, and therapy notes are accurately logged in HopeQure’s digital systems. 2 Session Scheduling & Management Schedule and reschedule appointments as per doctor and client convenience. Maintain an updated daily session calendar and track completed, pending, and canceled sessions. Follow up each day to remind clients about their scheduled sessions. Help clients rebook their next session immediately after each consultation. Monitor service SLAs such as response time, consultation success rate, and feedback completion. 3 Terms, Conditions & Client Guidance Explain HopeQure’s terms, conditions, and privacy norms to clients before the first session. Guide clients on joining procedures, platform use, and data confidentiality. Provide empathetic support to clients needing assistance during their journey. 4 Prescription & Documentation Coordination Coordinate with psychologists, psychiatrists, and doctors for uploading prescriptions and therapy notes on time. Verify completeness, accuracy, and confidentiality of uploaded documents. Maintain data integrity as per HIPAA, GDPR and ISO 27001 compliance standards. 5 Follow-ups & Feedback Follow up with clients who have missed sessions to reschedule. Conduct post-session feedback calls and share results with the management team. Arrange feedback sessions with clients and counselors to assess satisfaction and service quality. Record all feedback and follow-up outcomes in the CRM system. 6 CRM & Data Management Update the CRM system daily with session details, follow-up records, and communication logs. Tag session status (completed, rescheduled, canceled, pending) accurately. Support onboarding and operational setup for corporate clients (EAP, OPD, and wellness programs) by ensuring data entry accuracy. 7 Reporting & Analytics Prepare daily, weekly, and monthly operational reports on sessions, attendance, reschedules, and cancellations. Generate MIS and performance reports for management review. Track session utilization, client engagement, and SLA adherence for continuous improvement. 8 Quality & Compliance Ensure all activities comply with HopeQure’s operational SOPs and data security policies. Handle escalations from clients or doctors with empathy and prompt resolution. Suggest process improvements and workflow automation opportunities for higher operational efficiency. 9 Coordination with Sales & Onboarding Teams Collaborate with the Sales Team for smooth handover of newly onboarded clients. Work with the Onboarding Team to activate new client accounts, assign practitioners, and schedule introductory sessions. Ensure all onboarding documents, credentials, and introductory materials are shared on time. Track the first-session completion of new clients and update Sales/Account Managers accordingly. 10 Coordination with Tech & Admin Teams Liaise with Tech and Admin teams to resolve any operational issues. Support platform testing, feature updates, and user feedback. 11 Service Excellence & Innovation Continuously evaluate operations to identify process gaps and suggest automation improvements. Maintain client confidentiality, empathy, and professionalism in every interaction. Contribute ideas to enhance service experience and improve overall operational flow. Skills & Qualifications Bachelor / Master’s degree (Business Administration, Healthcare, Psychology, or related fields preferred). 1–2 years of experience in operations, client service, or healthcare coordination. Excellent communication and coordination skills. Proficiency in MS Excel, Google Sheets, and CRM tools. Ability to multitask, work under deadlines, and collaborate across departments. Empathy, attention to detail, and strong organizational ability. Why Join HopeQure Be part of India’s fastest-growing digital health and wellness ecosystem. Work closely with doctors, psychologists, and corporate clients. Exposure to healthcare operations, technology systems, and client management. Growth-focused, positive, and mission-driven work environment. Approx CTC Rs 2.4L - Rs 3L PA Candidates already staying in Noida will be preferred.