Home Loans Sales Manager

Job Description

Job Summary: We are seeking a dynamic and experienced Home Loan Manager to lead our mortgage lending team and ensure the smooth processing of home loan applications. This role requires someone who can manage a high volume of loans, guide clients through the loan process, and maintain strong relationships with lenders, real estate agents, and clients. The ideal candidate will be highly skilled in mortgage products, risk management, and delivering exceptional customer service. Key Responsibilities: Loan Origination & Consultation: Lead consultations with clients to understand their financial needs and recommend the most appropriate loan products (e.g., FHA, conventional, VA loans). Application Processing: Oversee the collection of all necessary documentation for loan applications, including income verification, credit history, and property details. Underwriting and Approval Management: Collaborate with underwriters and ensure loans meet compliance standards and regulatory requirements. Work to ensure timely loan approvals. Client Relationship Management: Build and maintain strong relationships with clients, offering exceptional service throughout the entire loan process, from initial consultation to post-closing. Team Leadership & Training: Manage and mentor junior loan officers and support staff. Provide guidance on best practices, compliance, and customer service excellence. Compliance & Risk Management: Stay current on mortgage regulations and ensure that all loans are processed in accordance with company policies, state laws, and federal regulations. Market Insights & Product Knowledge: Stay informed about market trends, interest rates, and new loan products to provide expert advice to clients. Problem Resolution: Address any challenges or issues that may arise during the loan process, ensuring timely resolutions for clients. Key Qualifications: Experience: Minimum of 5+ years of experience in mortgage lending or home loan management. Education: Bachelors degree in finance, business, or a related field (preferred). Licensing: Valid NMLS (Nationwide Mortgage Licensing System) license required. Knowledge & Skills: In-depth understanding of mortgage products and loan underwriting. Strong knowledge of federal and state mortgage lending regulations. Excellent communication skills, both verbal and written, with the ability to explain complex financial information to clients. Experience in team management and training. Strong attention to detail and ability to handle multiple loan files simultaneously. Customer-focused with a passion for providing excellent service. Desired Candidate Profile 2-7 years of experience in Home Loan Sales or related field. Strong understanding of Home Loan & mortgage sales principles and practices. Excellent communication skills with ability to build strong relationships with customers. Ability to work independently as well as part of a team towards achieving common goals.