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Mount Talent Consulting Private Limited logo

Hiring | Workforce Management Manager | Global MNC

13 - 18 years

20 - 25 Lacs

Hyderabad

Posted:1 month ago| Platform: Naukri logo

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Skills Required

Power BI Workforce Management Capacity Planning Analytics WFM Scheduling SQL

Work Mode

Work from Office

Job Type

Full Time

Job Description

Skill required: Workforce Management (WFM) Designation: Management Level - Manager Job Location: Hyderabad Qualifications: Any Graduation Years of Experience: 13 to 18 years Work Mode: Work from Office Job Description: Experience in implementing WMG(workforce management) policy and Process across Organization. Experience in Capacity Planning Experience in Scheduling Strong analytics experience(Power BI/SQL/MS Access) Domain/ Industry knowledge, Awareness of global trends in the Service Industry. Weekly Review presentations including Fulfilment trend, Demand trend, and Bench status Lead the gathering of project requirements in a holistic manner across multiple business functions and optimize per schedule and budget constraints. Identify and establish partnerships with stakeholders to build support, secure sponsorship, and ensure alignment for program outcomes Responsible for reviewing, monitoring, controlling projects with the objective of delivering them as per agreed timelines, cost and quality parameters. Provide guidance and mentorship to team. Drive knowledge management and continuous up skilling of the team. Conduct performance appraisals for team members. Manage attrition through skip level meetings, planning interventions, engagement calendars. Identify training needs for direct reports and ensure domain/developmental trainings needs are met

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Mount Talent Consulting Private Limited
Mount Talent Consulting Private Limited

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