Hiring Program Manager at Medanta Hospital, Gurgaon

5 - 10 years

2 - 7 Lacs

Posted:18 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Business Development

1. Drive growth in OPD and IPD patient volumes for the OBG unit.

2. Improve obstetric case volumes and NICU occupancy rates.

3. Annual revenue target as assigned by reporting manager

4. Plan and implement department expansion strategies, including bed capacity, robotics integration, and DNB program development.

5. Coordinate with HOD for clinical hiring aligned with business goals.

6. To understand the clinical requirements and adjust them with Medanta structure and protocols to make smooth functioning for growth.

Peripheral Delhi/NCR, Outreach & Marketing

1. Establish and manage peripheral clinics; collaborate with clinic managers, RWA managers, IVF centers, and corporate offices to generate leads.

2. Organize specialty initiatives like Menopause Clinics and Adolescent Health Programs.

3. Facilitate community engagement through outreach OPDs, YouTube talks, blogs, and SEO-aligned content creation.

Vendor Management

1. Oversee third-party vendor contracts, including timely renewals and market research for competitive service offerings.

Performance Monitoring & Reporting

1. Prepare and present monthly performance reports, including departmental statistics, improvement initiatives, and implementation plans.

2. Monitor OP-IP conversion rates, track follow-ups and pending cases, and analyze query and conversion gaps.

3. Strategic Projects & Coordination

4. Act as the single point of contact (SPOC) for department meetings and communications with clinicians and management.

5. Lead and coordinate department events, seminars, and awareness campaigns.

Service Excellence

1. Patient Experience & feedback handling: Proactive approach to handle patient feedback to ensure continuous improvement.

2. Compliance tracking with quality standards and assist with audits (JCI, NABH).

3. Address and implement infrastructure improvements, e.g., labor room and DU restructuring.

4. To prepare and Implement protocols for. Eg. ER triage for obstetrics patients, keeping time to time track for needful gaps and requirements

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Medanta

Hospitals and Health Care

Gurgaon (National Capital Region - Delhi) Haryana

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