Hiring International Voice Process Executive

Job Opening: International Voice Process Executive

Location:

About the Role

We are hiring enthusiastic and articulate professionals to join our international customer support team. As a Voice Process Executive, you will be the first point of contact for global clients, delivering exceptional service and resolving queries with clarity and empathy. This role offers exposure to international markets, career growth, and a dynamic work environment.

Key Responsibilities

• Handle inbound and outbound calls for international customers
• Provide timely and effective resolutions to queries
• Maintain accurate call records and follow communication protocols
• Meet performance metrics including customer satisfaction and first-call resolution
• Collaborate with team members to enhance service delivery

Requirements

• Excellent spoken English and listening skills
• Prior experience in international BPO (minimum 6 months)
• Comfortable with night shifts and rotational schedules
• Strong interpersonal skills and a customer-first mindset
• Basic computer proficiency and CRM familiarity preferred

What We Offer

• Competitive salary with attractive monthly incentives
• Training and career development opportunities
• Supportive and inclusive work culture
• Exposure to global communication standards