Hiring For uk shifts For voice process, with weekend off Call Afreed

1 - 6 years

3 - 6 Lacs

Posted:1 month ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Provide inbound customer service support for banking customers during UK shifts.
  • Handle customer queries, resolve issues, and assist with banking products and services via voice calls.
  • Maintain a high level of professionalism, accuracy, and empathy in all customer interactions.
  • Adhere to banking compliance and data security policies while managing sensitive customer information.
  • Achieve quality and productivity targets as per organizational standards.
  • Document customer interactions and update relevant systems promptly.
  • Work with team members and escalate issues as needed to ensure timely resolution.
  • Enjoy scheduled weekends off as per shift timings.

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