Job
Description
Dear all, Greeting from Manpower Group Services..... Job Summary / Key Responsibilities: Project Coordination Provide first and second-level technical support to internal teams and customers on product issues, installations, and performance. Troubleshoot technical issues, identify root causes, and provide solutions in a timely manner. Maintain documentation for common issues, FAQs, SOPs, and product guides. Collaborate with engineering, R&D, and product teams to resolve complex technical challenges. Monitor ticketing systems and ensure SLAs are met. Conduct remote or onsite support as needed and assist in product testing and feedback collection. Assist in planning, scheduling, and tracking project timelines, deliverables, and milestones. Coordinate with internal teams and external vendors to ensure smooth project execution. Prepare and maintain comprehensive project documentation, reports, and status updates. Monitor project risks and issues, and escalate appropriately to stakeholders. Schedule and facilitate project meetings, capturing and following up on action items. Support budget tracking, resource allocation, and procurement processes if required. Data Analysis Collect, clean, and analyze datasets from various sources to support business objectives. Develop and maintain dashboards and reports using tools like Excel, Power BI, or Tableau. Identify trends, patterns, and insights that can support strategic and operational decisions. Work closely with stakeholders to understand data requirements and translate them into analytical solutions. Ensure data accuracy, integrity, and compliance with data governance policies. Use statistical methods to interpret data sets, paying close attention to trends and patterns. Qualifications: Bachelor/Engineering degree in Business Administration, Computer Science, Data Analytics, or related field. 35 years of experience in project coordination and/or data analysis roles. Strong knowledge of Excel (advanced formulas, pivot tables) and visualization tools (Power BI, Tableau). Experience with project management tools, strong proficiency in MS Office, especially Excel and PowerPoint Strong organizational, time management and multitasking abilities. Analytical mindset with attention to detail. Excellent communication skills and the ability to work in cross-functional teams. Preferred Skills: Experience with project management tools Working knowledge of SQL or Python for data manipulation is a plus. Experience working in Agile/Scrum environments. Hindi speaking must Interested candidate can send resume @9894185947 regards, Kanchana HR 7200040763
