Hiring For Team Manager - KYC/AML

9 - 13 years

7 - 15 Lacs

Posted:3 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Team Manager

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Work mode -

Role:

RESPONSIBILITIES

  • Manage a team of analysts/officers responsible for risk evaluation, transaction monitoring, alert reviews, or KYC/AML processes in Fintech setup.
  • Oversee day-to-day operations to ensure accuracy, efficiency, and timely delivery of risk-related processes.
  • Ensure SLAs, KPIs, and quality metrics are consistently met or exceeded.
  • Interact with client operation Managers on a regular basis
  • Quality Auditing and report out quality measures for the process
  • Monitor and address performance issues
  • Make all necessary day to day decisions which affect the Team, and the work processed by the Team
  • Ensure Compliance and controllership
  • Follow the governance mechanism established with the client
  • Keep track of all customer feedback/ process issues. Drive actions towards delivery excellence
  • Resource Planning, Recruitment and Work Allocation
  • Deliver on day-to-day process targets in meeting customer SLA

Qualifications:

  • Total of 5-8 years of experience with a minimum of

    2 year supervisory or Team Manager

    experience
  • Strong understanding of financial crime frameworks (AML, CFT, Sanctions, etc.).
  • Experience with

    case management tools and AML systems

    (e.g., Actimize, SAS, FICO, etc.).
  • Proficient reading, verbal, and written communication skills
  • Exceptionally good analytical skills
  • Ability to manage people, set expectations and review progress
  • Work allocation and progress measurement and reporting
  • Communicate with customer stakeholders on day-to-day operational items
  • Displays inclination to make specific changes in work methods or systems to improve performance beyond agreed standards
  • Excellent MS office skills- MS Word, Excel & PowerPoint Presentations.

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