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Cognizant
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Hiring For Service Delivery Manager - Hyderabad

Hiring For Service Delivery Manager - Hyderabad

11 - 18 years

|

12 - 18 Lacs

Posted:1 month ago| Platform:

Apply

Skills Required

senior manager operations senior operations manager operations manager digital marketing operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities:

Should be able to meet all operational targets as per the partner alignment.
Managing projects, fixing any reliability issues, tracking service metrics.
Managing SL/AR by aligning resources realtime.
Manage absenteeism & attrition through effective engagement.
Doing monthly 1x1s and weekly connects.
Completing Pre & Post shift huddle.
Managing conflict, and ensuring the team's processes and tasks are carried out efficiently.
Sending performance data to the team.

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