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Hiring For International voice process/ Travel process

1 - 3 years

2 - 5 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

  • Handle international customer calls, emails, and chats to provide exceptional customer service.
  • Resolve customer queries related to travel bookings, cancellations, refunds, and other travel-related issues.
  • Utilize strong communication skills to effectively address customer concerns and resolve problems efficiently.
  • Maintain accurate records of all interactions with customers using CRM software.
  • Collaborate with internal teams to ensure seamless processing of travel requests.

Desired Candidate Profile

  • 0-3 years of experience in an International BPO environment handling customer queries via phone or email.
  • Fluent English language proficiency (written & spoken).
  • Strong interpersonal skills for effective communication with customers from diverse backgrounds.
  • Ability to work on rotational shifts including night shifts as per business requirements.

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Career Flight Consultants
Career Flight Consultants

Career Consulting

Mountain View

10-50 Employees

52 Jobs

    Key People

  • Jane Doe

    Founder & CEO
  • John Smith

    Senior Career Coach

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