Hiring For International Collections Executive (UAE Process) Voice

Job Title: International Collections Executive - UAE Soft Collections Process

Company:

Job Summary:

We are urgently hiring dynamic and driven individuals for our International Voice Process team. As a Collections Executive, you will be responsible for handling the soft collections process for our prestigious client in the MEENA (Middle East & North Africa) region, specifically focusing on the UAE market. This role involves contacting customers to remind them of their EMI payments in a professional and empathetic manner. If you have excellent communication skills and a passion for achieving targets, we want you on our team!

Key Responsibilities:

• Make outbound calls to customers in the UAE regarding their overdue EMI payments.
• Professionally handle customer queries and provide clear information about their account status.
• Maintain a high level of customer service and adhere to a soft-collection approach.
• Negotiate payment arrangements and follow up with customers to ensure timely payments.
• Accurately update customer records and interaction details in the system.
• Consistently meet and exceed daily, weekly, and monthly collection targets.
• Adhere to all company policies and international compliance standards.

Required Skills and Qualifications:

• Experience:

  Minimum 6 months of experience in any BPO voice process. Previous experience in collections is a significant advantage.

• Communication:

  Excellent command of English (verbal and written) with a clear and neutral accent.

• Skills:

  Strong negotiation, persuasion, and problem-solving skills.

• Attitude:

  Must be target-oriented, self-motivated, and able to handle pressure.

• Education:

  HSC / Graduate.

What We Offer:

• Salary:

  Earn up to

  30,000 in-hand

  per month (depending on experience and interview performance).

• Incentives:

  Unlimited performance-based incentives.

  Your potential to earn is limitless!

• Growth:

  Excellent career growth opportunities within a leading organization.

• Work Environment:

  A professional, supportive, and dynamic work culture.

Work Schedule:

• Shift Timings:

  10:00 AM to 7:00 PM (Day Shift)

• Week Off:

  Fixed Sunday Off

How to Apply:

Interested candidates can directly connect with our HR to schedule an interview.

Contact Person:

Walk-in interviews are encouraged!

Role & responsibilities

Preferred candidate profile