Hiring For Auditor(Risk and Com) at Kolkata, Pune and Mumbai

Job Description

For any queries contact- 9354498578 or mail resume on- ap00841743@TechMahindra.com Roles and Responsibilities:- Interacts with clients, delivery project teams, support functions and ISG as Single Point of Contact for all compliance related issues Responsible for compliance and SOW compliance for the account and ticket level fraud Responsible to implement a framework for structured risk assessment to uncover risks and vulnerabilities pertaining to of process and policy compliance and SOW Perform regular audits on operations and aligned support functions to ensure compliance to QMS, ISMS, Data privacy and BCP Assists in contract review in areas of QMS, ISMS, Data privacy and BCP as well as in change management Establish a control plan which includes heuristics and sampling techniques to ensure adequate detectability to cover all risk areas. Execution of regular transactional audits to uncover and control transactional fraud Set up and drive zero tolerance policy for the account. Publish weekly and daily compliance dash boards Delivers process improvement projects targeting improvement of compliance controls using structured process improvement techniques (Lean, Six sigma, PDCA etc.) Works with the site/client team in developing project specific process documentation & upholding compliance in all organizational standard procedures and policies (i.e. Model of Excellence, InfoSec, Physical Security, Visitor Processing, operational processes, business reviews, etc.) Co-ordinates QMS, ISMS, Data privacy and BCP audits both internal as well as external including client audits Handles a team of Compliance analysts Ensures that employees in delivery and aligned support functions aligned to the account are trained in compliance controls and practices Applicants Specifications & Qualification: Graduation (any discipline) with 5 to 8 years of overall experience with primary experience in tech support/telecom processes/retail BPO operations Deep domain understanding of risk management, compliance techniques and tools Certified Lead auditor or Internal auditor for ISO 27k and implementation experience in delivery projects Exposure to ISO 22301, ISO 27701 and ISO 9k and Experience in performing internal audits against these standards and SOW audits, co-ordination for client audits and certifying body audits Strong business acumen and the ability to develop and deliver rigorous analysis to quantify business case scenarios, options and risks Demonstrate excellent communication skills; ability to present ideas and solutions in a logical and articulate manner with the self-confidence to work with Senior Executives Ability to work within challenging environment with tight delivery timelines Out of the box thinker to develop tools and processes for best utilization of resources. Highly assertive with Strong conflict management skills. Ability to manage team of TLs and QAs and remote workers Self-motivated Team player Excellent skills on Risk assessment tools like FMEA/Excel/Quality Tools / Data Analysis /Analytical Skills /Reporting.