Hiring For AN International CHAT Process

1 - 2 years

3 - 4 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Hiring for International Telecom

Work Location- Pune Hinjewadi Phase s3

Work Mode: Work from Office.

Shift : US Rotational Shift

Week Off- Rotational Week Offs

Cab : Both Way Cab Service

Requirement :

Minimum 1 year of relevant experience required in International chat process on dual concurrency.

12th Pass can apply

Immediate Joiner Preferred

Ready to Relocate

Max Age- 44

Interview Pattern: HR Round > Ops Round> Written Versant ( 58/80 ) > Chat Assessment

Job Responsibilities:

1. Respond to customer questions and requests via live chat in a professional and timely manner.

2. Offer accurate and detailed information about a company's products and services to help customers make informed decisions.

3. Accurately record all customer interactions and resolutions in a Customer Relationship Management (CRM) system for future reference and reporting.

4. Strive to meet individual and team performance metrics, including response times and customer satisfaction levels.

Contact No: Swara

8421663416

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