Hindi & English Support Specialist

Company Description

Valar was established in 2017, aiming to become one of the top exporters of coir pith, a soilless cultivation medium, in India. With recent innovations and advancements, the company has rapidly grown, doubling production year on year while enhancing the value of its products. Supported by confident investors and a dedicated team, Valar is committed to quality-conscious products and customers. Based in Coimbatore, Valar continues to push the boundaries in the coir pith industry.

Role Description

This is a full-time on-site role for a Hindi & English Support Specialist. The role is based in Coimbatore. The Support Specialist will be responsible for providing excellent customer service, handling customer inquiries, and assisting with translation needs. Additionally, the role includes conducting training sessions, delivering effective communication, and offering English language support to customers.

Qualifications

• Proficiency in Communication and Customer Service skills
• Experience in Translation and English Teaching skills
• Ability to speak to customers to resolve their orders related queries
• Strong problem-solving abilities and multitasking skills
• Excellent written and verbal communication skills in Hindi and English
• Prior experience in a similar role is a plus
• Bachelor’s degree in a relevant field is preferred