Hindi - Call Coordinator

• Customer Interaction:Handling incoming calls and providing support, information, or assistance to customers in Hindi.

• Lead Management:Managing leads generated from various sources (walk-ins, references, etc.) and assigning them to the appropriate sales team members.

• Communication:Maintaining clear and professional communication with clients, both verbally and in writing (e.g., emails).

• Complaint Resolution:Addressing customer complaints and resolving issues promptly and effectively.

• Call Handling:Managing call flow, prioritizing tasks, and ensuring efficient call management.

• Documentation:Maintaining accurate records of calls, customer interactions, and other relevant information.

• Coordination:Coordinating with other departments, such as sales or technical support, to resolve customer issues or facilitate communication.

• Language Proficiency:Strong fluency in Hindi is essential, and proficiency in English and other languages may be an advantage.

• Technical Skills:Familiarity with telephone systems, basic computer skills (e.g., MS Office), and other relevant software or tools.

Job Type: Full-time

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits:

• Commuter assistance
• Health insurance
• Provident Fund

Schedule:

• Day shift

Work Location: In person

Speak with the employer
+91 9999999999