If interested, pls share the below details along with your updated resume on PriyaM4@hexaware.com Total Experience- Current CTC- Expected CTC- Notice Period- Current Location- Stron ETL Backgound Strong in Data Modelling Strong Experience in Azure DB Experience in Data Analysis Good Knowledge in Pyspark Experience in SQL Server Experince in Data Migration Good knowledge in ADF Strong in SQL Experience in Cloud Migration ( Azure DB ) Good Communication Flexibility to work with Onsite team with reasonable overlap

Greetings from Hexaware BPS !!! We have openings for Back office Executives - Banking Non Voice process @ HEXWARE Technologies Designation : Junior Analyst Role : Backend process, Non Voice Qualification: Only B.Com / M. Com / MBA graduates should apply. Work location : CHENNAI ONE IT SEZ TECH Park - Thoraipakkam Mode of intervie w: Direct Walkin (please come with 2 copies of your resume and a Government ID PROOF) Time 11 AM to 2 PM Rounds of Interviews: HR round Operations round Requirement details Freshers with excellent communication. Should have all cleared the degree, no arrears. Good knowledge with Microsoft Excel. Candidate should be strong in commerce background. Immediate joiners. Should be flexible to work in complete Rotational shifts and Rotational Weekoff. Interested candidate kindly share your resume to this mail id - Abirami - AbiramiS2@hexaware.com Mogul Ram - MogulRamM@hexaware.com

BPO Customer support (Voice Process) Job description: Domestic Voice Process Designation: Executive & Senior Executive Languages Known: English along with Tamil Salary: Upto 3.8LPA Work Location: The Featherlite Pallavaram Chennai Qualification: Any graduate can be considered( Graduate mandatory) Notice period: Immediate Joiners preferable. Interview Venue HEXAWARE TECHNOLOGIES/BPS; Chennai one SEZ IT PARK - GATE 2; IG-3, 3rd Floor, Phase 2, pallavaram 200 Feet Ring Road, MCN Nagar Ext, MCN Nagar Extension, Thoraipakkam, Chennai -Tamil Nadu 600097 Desired Candidate Profile: Fresher or Experience in Outbound and Inbound calls with excellent communication. Freshers with excellent communication can also be considered. Candidate should be strong in communication (should be good Grammar, sentence construction and pronunciation). Only Immediate joiners. Should be able to communicate clearly, both written and in speech. Should be comfortable working for 5 days with 2 days rotational offs. Rounds of Interviews: HR round (Virtual/ Direct Walkin) Operations round. Technical Assessment Client round. Contact Name: Sabarish Contact Number: 9791181498

Job description BPO Customer support (Voice Process) Job description: Domestic Voice Process Designation: Executive & Senior Executive Languages Known: English along with Tamil Salary: Upto 3.8LPA Work Location: The Featherlite Pallavaram Chennai Qualification: Any graduate can be considered( Graduate mandatory) Notice period: Immediate Joiners preferable. Interview Venue HEXAWARE TECHNOLOGIES/BPS; Chennai one SEZ IT PARK - GATE 2; IG-3, 3rd Floor, Phase 2, pallavaram 200 Feet Ring Road, MCN Nagar Ext, MCN Nagar Extension, Thoraipakkam, Chennai -Tamil Nadu 600097 Desired Candidate Profile: Fresher or Experience in Outbound and Inbound calls with excellent communication. Freshers with excellent communication can also be considered. Candidate should be strong in communication (should be good Grammar, sentence construction and pronunciation). Only Immediate joiners. Should be able to communicate clearly, both written and in speech. Should be comfortable working for 5 days with 2 days rotational offs. Rounds of Interviews: HR round (Virtual/ Direct Walkin) Operations round. Technical Assessment Client round. Contact Name: Pavithra A Contact Number: 7904897541

Role Process Consultant Quality Management Group Responsibilities Provide guidance and support to project managers in implementing quality management frameworks, estimation techniques, and high maturity solutions, facilitating continuous improvement initiatives. Drives project and account-level initiatives leveraging an understanding of Quality Management Systems, ISO standards, and CMMI practices. Plans and execute process health checks against relevant standards such as ISO 9K and ISO 20K. Plan and execute assessments on transition progress and agile maturity, ensuring alignment with organizational and customer objectives. Conduct gap assessments, perform comprehensive data analysis at project and account levels, establishing baselines and providing actionable insights and recommendations to drive continuous improvement efforts. Facilitate project teams for external audits. The Role offers An opportunity to be able to learn multiple project types and execution models. End-to-end exposure to project lifecycles Opportunity to interact with multiple groups within the organization. Opportunity to support organization initiatives E.g.: Testing new application roll outs. Essential Skills 5+ years of experience in Quality Management Function in IT projects Possess expertise in software engineering and project management principles, with a comprehensive understanding of industry standard SDLC, Agile, and ITIL frameworks. Possesses sound knowledge in Risk Management and Estimation techniques. Possesses a thorough understanding of software metrics, enabling the effective measurement and analysis of project performance. Exposure to High Maturity Practices enhances proficiency in this area. Ability to communicate ideas clearly and concisely, both verbally and in writing Self-driven and motivated individual with a collaborative mindset, capable of effectively contributing within a team environment while taking ownership of individual tasks and responsibilities. Essential Qualification Formal training and certifications in CMMI, ISO, ITIL, etc.

Key Skills: Java, Spring boot , Microservices , REACT/Angular/ Java Script • Hands-on experience in Web technologies (HTML, CSS, React JS/Angular/ Java Script), REST-APIs, and Backend using Java/J2EE technologies. • Experience with Agile software development processes with a strong emphasis on test driven development • Strong knowledge of CI/CD pipelines and experience in tools such as JIRA, BlackDuck, SONAR etc. • Demonstrated capacity to build sophisticated tooling for development and production team use • Has the ability to operate with some level of direct supervision. Education: BTech/MCA/M Sc IT or equivalent

Immediate Openings for Quality Analyst (Malayalam/Kannada ) _Chennai Role: Outlines the Quality Framework, CTQs, and the application of the Quality Control Plan to carry out audits in accordance with established guidelines and transaction monitoring samples. Job Responsibilities: Providing active feedback to agents through Call/ID & generating audit trends as defined or as per critical needs without compromising total target audits in 80% of available time Implementing Quality Monitoring Standards & Monitoring ID movements/follow-ups taking corrective measures towards improvement Participate in huddle sessions, share inputs with Team members related to error trends, process updates and technical issues. Working in close tandem with Assistant Managers and SME's on the process for an excellent team and process performance Quality Analysts contact all the dissatisfied customers and provide a detailed analysis to improve customer experience. Required to provide detailed analysis for escalations, product and process changes/launches. Coordinate for calibration sessions and adherence towards enhancing calibrated process performance. Job Responsibilities: (Desired) Should have been a Quality analyst for at least one year in a Telecom Process. Experience from BPO industry with Telecom customer service background. Criteria : Graduation from any stream is mandatory Should have a at least 2 years of experience as a quality analyst preferably from Telecom customer service background. Experience on feedback and coaching techniques, ensuring improvement of the process through Quality tools on Lean, Kaizen and Six Sigma Shifts timings: Should be ready to work in flexible shifts, Rotating Day and Night Week Off : 5 days working, 2 days rotational off Transport : One way pick-up or drop (shift between 9pm to 6am) Female One way pick-up or drop (shift between 12am to 6am) Male Emai ID: poojam3@hexaware.com Contact Number: 7869304456

We are hiring for Lead Data Scientist (GENAI)-Immediate Joiners_Chennai Location Interested Candidates can share CV at umaparvathyc@hexaware.com MUST HAVE: 1.5+ years experience-Good understanding of GenAI LLM models (ChatGPT, LLAMA 2, etc.), Vector databases, LangChain, and LlamaIndex. 4.5+years -in machine learning, deep Learning architecture, NLP, and OCR. Primary Skills Good understanding of GenAI LLM models (ChatGPT, LLAMA 2, etc.), Vector databases, LangChain, and LlamaIndex. Hands-on experience with Deep Learning architecture, NLP, and OCR. Python Fast API experience, SDA based implementations for all the APIs Architect should be hand-on to review the code developed by the developers Should be able to take and work on spike stories assigned to him/her.

Hiring for_Infra Support (Vmware Admin ,Rpa uipath)_Chennai_ Immediate Joiners Interested Candidates can share CV at umaparvathyc@hexaware.com Role & responsibilities Location: Chennai Experience: 3-5+ years MUST HAVE Knowledge on Power Platform, UiPath, ServiceNow, Blue Prism. VMWARE Admin Solving technical issues related to RPA platform on VM environment. Ensuring the uptime is consistent for all BOT (VM machines). Key Responsibilities: knowledge on Cloud platforms and integrations. - Knowledge on Active directory and group policy concepts - Basic of Hardware and networking knowledge - Working knowledge on VMware tools and RDP machines - Knowledge on PowerShell and batch scripting - Familiar to different desktop and server OS versions and its maintenance. - Provides technical support to remediate basic incidents or technology change ticket orders to support VM replacement, upgrades, and other requests for remediation.

Role: Team Member - Design/Multimedia Location: Chennai | Job Type: Full-Time Overview We are in search of a Graphic Designer with 4-6 years of experience and a knack for video creation to enhance our creative team. This individual should excel at producing visually compelling graphics and possess a solid foundation in video production to support our marketing initiatives. Responsibilities Create visually striking graphics for a range of digital and print media, ensuring alignment with our brand's visual identity. Support the video production team by applying your skills in motion graphics to elevate our video content. Work in collaboration with the marketing team to convert campaign objectives into visually impactful designs and videos. Develop and execute graphic design projects for digital and print media, including social media graphics, booth design, brochures, flyers, and email campaigns, ensuring brand consistency. Maintain consistency across all designs and video content, reinforcing the brand's identity and messaging. Efficiently manage multiple design and video projects from concept to completion within designated timelines. The Role Offers Opportunity for Growth: Engage in a role that encourages personal and professional development through challenging projects and a dynamic work environment. Collaborative Culture: Become part of a supportive and creative team that values innovation and teamwork. Creative Freedom: Enjoy the autonomy to bring your creative ideas to life, influencing the visual and video direction of our brand. Tools and Resources: Access to industry leading design software/apps and cutting-edge technology, empowering you to create high-quality designs and video content. Impact: Play a critical role in shaping how our brand engages with customers and stands out in the market. Essential Skills 4-6 years of experience in graphic design, with a portfolio demonstrating strong visual design skills. Expertise in Adobe Creative Suite, particularly After Effects, Premiere Pro, Illustrator, and Photoshop, InDesign. Creative and innovative thinking in both visual design and video storytelling, attention to detail, and a keen aesthetic sense. Outstanding organizational abilities, capable of prioritizing tasks and managing deadlines effectively. A bachelors degree in Graphic Design, Visual Arts, or related field is preferred. A link to your portfolio showcasing your work in graphic design and video is required

Job description: Ensure timely direct tax compliances such as quarterly advance tax payments, income tax returns, transfer pricing report, CbCR, Master file, reviewing tax audit report and filing other statutory forms to be filed along with income tax return. Preparation of technical responses in response to income tax notices, appeals, assessments. Liaising with consultants and counsels from time to time. Ensuring good drafting of the technical responses. Reviewing of monthly transfer pricing workings and ensuring adherence to group Transfer Pricing policy. Reviewing and providing comments on the benchmarking report prepared by consultants. Advisory on withholding tax matters, review of tax related clauses in MSA and SOW. Highlighting risk with respect to POEM, PE etc. Maintaining a tracker for ongoing litigations, preparing quarterly tax updates for Board & Audit Committee slides Provide inputs for successful implementation of new ERP software. Assist in preparing cost benefit analysis for setting up new entity/branch etc. Reviewing of monthly and annual GST compliances and ensuring timely filing of the same. Ensuring continuous learning and development in tax related matters amongst the tax team members

Job description Roles and Responsibilities: Sourcing right candidates through Internal Database, Job Portals, Advertisements, Headhunting, Networking and Employee Referrals Submit qualified candidates to open job requirements. Perform pre-screening calls to analyze applicants abilities. Experience negotiating compensation and bring closure of a potential applicant Foster long-term relationships with candidates and stakeholders. Willing to work on tight deadlines Job Qualifications: Must be a Graduate Excellent verbal and written communication skills Strong desire to self-learn Location - Ghansoli, Navi Mumbai Work Mode- Working from Office Shift Timings - Day shift. Immediate Joiner Preferred!

Immediate Opening _ Quality Analyst Escalation Email process _ Mumbai Experience of min 2 to 7 years in BPO. Should have been as a Quality analyst for at least 1 year in similar role. Should have experience into Escalation Management and Social Media Should have International Experience Social Media customer service background is preferred. Implementing Quality Monitoring Standards & Monitoring ID Providing active feedback to agents through Call/ID & generating audit trends as defined or as per critical needs without compromising total target audits in 80% of available time. Hands on experience in 7QC tools, RCA Good Communication Mandate Should be flexible to work in 24/7 rotational shift Graduation Mandate (Any Stream) Note: "Interested candidate can drop your resume to the below mentioned Email id or WhatsApp Number " Email- Bhawnas1@hexaware.com Contact - 6260351725 Bhawna Regards Bhawna

Role & responsibilities Providing Necessary Technical Leadership at Account level Driving and Implementing Changes - Ensuring Process Improvements (Re-engineering) Setting Goals/ KRAs for The Process and for Resources Analyzing and Forecasting Business Trends Followed by Planning for The Same Defining and Understanding Client Requirements and Aligning Processes to Fulfil the Same Handling Client Calls - Daily/ Weekly or as Needed Collecting Data for Billing Purposes - Number of Transactions, Production Man Hours Etc. Reviewing and Analyzing Process Metrics for All Processes In The Account Creating and Presenting SMRs Every Month Creating and Sending Monthly Reports to Senior Management Signing Off Daily Dashboards Resource Estimation/ Planning On a Regular Basis Developing Retention Strategies Conducting Skip Level Meetings Ensuring QMS Compliance for All Processes Handled - Following of Quality Processes Thoroughly - Checklists, Standards Etc. Coordinating Billing Activities with Finance Department Creating And Updating The Process Plan Preferred candidate profile Minimum 10 years of industry experience Hands-on experience with ORM (Online reputation Management) Minimum 2+years experience of leading a Complaints Management Desk / L3 in an International Contact Centre Demonstrated ability to understand staffing, process efficiencies, and goal achievement while managing contact center cost Should have exhibited excellent problem solving, critical thinking and communication skills, a detail-oriented personality, and a collaborative spirit. Proven demonstration of ability to work with diverse team members and manage multiple and competing priorities Experience required with inbound/outbound contacts and back office preferred - experience integrating multiple channels into a service model. Perks and benefits GLIP, Mediclaim

Interested candidate can apply on sangeetay1@hexaware.com We are hiring for Sales Process- Hexaware Technology "NEED EXCELLENT ENGLISH COMMUNICATION" Shift timing:- 24/7 (With one way cab facility) Working Days:- 5 Week Offs:- 2 Rotational offs Graduate/Undergraduate minimum 6 months of Inbound Voice experience is Mandatory Voice Selects only Round of Interviews: - HR Round Operations Voice Versant Hiring Boundries:- 1. Panvel to Chembur 2. Panvel to Thane 3. Ghatkopar to Ambarnath "NO RELOCATION"

The individual plays a vital role in participating in consulting assignments, identify and Mentor Six Sigma and Lean projects, Value stream Mapping/Process mapping, Ensure compliance to ISO 9001/27001, process improvement activities, business transformation. Drive the Six Sigma culture and initiative, Lean projects, Mentor Green Belt Trainees, Recommend new/improvements to delivery models. Role & responsibilities Drive the Six Sigma culture and initiative across the organization with commitment, passion and persistence Ensure Positive contribution to the companys Gross margins and Operating margins Lead/ participate in Six Sigma and Lean projects Identify and Mentor Six Sigma and Lean projects Mentor Green Belt Trainees Participate in consulting assignment internally and at Client site Support/ Enable change management ensuing from the projects Value stream Mapping/ Process mapping Follow up on action items Recommend new/ improvements to delivery models Identify and ensure implementation automation projects, process improvements and cost optimization opportunities Support maintenance of World Class Delivery standards Create reports for COO, Functional heads\Operational Heads and QPE Monitor dashboards and issues for early warning signals and trends Support for RFP, RFI, Sales Collaterals Six Sigma and other (ARM grid) trainings Participate in various meetings as part of the profile Ensure compliance to ISO 9001/ 27001 Work with clients to understand their needs and identify opportunities for value creation. Lead or facilitate cross functional or program level initiatives/ events/ meetings. Preferred candidate profile Minimum 10 years of relevant work experience in process excellence role focusing on banking & financial services vertical LSS GB/BB certified; strong Six Sigma knowledge Strong and practical knowledge of various LSS tools, techniques & approaches Strong project management skills and ability to manage two or more projects simultaneously Perks and benefits GLIP & Mediclaim

We are hiring Team lead for Social media on Online reputation management role. Location - Ghansoli. Shifts timings: 24/7 Rotational Shifts (9:15 hours) Week Off: 2 Rotational Week off Transport: Post 9 pm will be eligible for Home Drop. Roles and Responsibilities: Experience required with inbound/outbound contacts and back office preferred - experience integrating multiple channels into a service model handling social media platforms like Facebook, twitter, LinkedIn, Instagram etc... Should have exhibited excellent problem solving, critical thinking and communication skills, a detail-oriented personality, and a collaborative spirit. Handle customer complaints and escalations, ensuring that issues are resolved swiftly and satisfactorily. Work closely with other departments to address root causes of complaints. Lead and manage a team responsible for monitoring and responding to social media and email communications. Ensure that all team members are trained and equipped to handle customer interactions professionally and effectively. Needs to be high on responsibility and ownership. Is responsible for carrying out appraisals of Team Members. Qualification & must have skill Required: Bachelor's degree in a relevant field or 12 + 4 years of full time education. Overall 5 year of work experience in a with minimum of 1 + year as an Team handling. Domain expertize needed as Premium segment Voice/Email/Chat/ORM Program. Preferred candidate profile: Experience required with inbound/outbound contacts and back office preferred - experience integrating multiple channels into a service model handling social media platforms like Facebook, twitter, LinkedIn, Instagram etc... If interested & above skills sets matches with your current & prior experience as Online Reputation management, kindly share your updated resume @ AkankshaS6@hexaware.com or connect me @ 8668329184 for a role model discussion. Thanks & Regards, Akanksha Surve HR Talent Acquisition Group - Senior Executive Email : AkankshaS6@hexaware.com Contact : 8668329184

Location: Navi Mumbai- Ghansoli Designation: Analyst/Sr Analyst/ SME Sub Process: Trade Settlements Role : The Trade Settlement person is responsible for timely and accurate processing and authorization of trade settlement instructions for various financial instruments including DTC/FED, EUROCLEAR, and cross-border trades. The role also involves the settlement of new issues, netting, pair offs, and trade partials, with a focus on fixed income trades. This position requires expertise in the trade life cycle, trade processing, and familiarity with systems like SWIFT and Bloomberg. Job Responsibilities : 1. Timely process and authorize trade settlement instructions (DTC/FED, EUROCLEAR, cross-border trades) 2. Effectively process the settlement of fixed income trades 3. Handle new issues settlement, netting, pair offs, and trade partials 4. Ensure accuracy and timeliness of trade settlements 5. Use SWIFT and Bloomberg for trade processing 6. Understand and monitor the complete trade life cycle 8. Resolve trade settlement issues and discrepancies promptly 9. Maintain comprehensive records of all trade transactions 10. Adhere to regulatory and compliance requirements in trade settlements Job Responsibilities : 1. Provide insights for process improvements 2. Keep abreast of market developments and industry best practices Criteria : 1. 3+ years of experience in trade settlement 2. Strong knowledge of equity and fixed income trade processing 3. Proficiency in using SWIFT and Bloomberg 4. Understanding of the trade life cycle 5. Experience with cross-border trade settlements 6. Knowledge of regulatory requirements in trade settlement Shifts timings: US Shift

Location: Navi Mumbai- Ghansoli Designation: Analyst, Sr Analyst Role : We are seeking a talented and energetic data-centric analyst with experience in fraud to analyze card fraud and transaction data and provide actionable insights on new trends while driving changes to fraud prevention strategies. Job Responsibilities : 1. Analyze card fraud and transaction data to produce actionable insights on new trends. 2. Drive changes to rules and fraud prevention strategy with data-led insights. 3. Stay up to date on fraud prevention trends. 4. Utilize tools like Microsoft Excel, Google Sheets, SQL, Python, and Looker for daily reporting and analysis. 5. Support new fraud initiatives that align with and contribute to business goals. 6. Manage the Chargebacks process and possess acquirer/issuer fraud liability experience. 7. Coordinate with Visa, MasterCard, and other payment network providers. 8. Have prior experience and knowledge of Credit cards. Job Responsibilities : 1. Work collaboratively with cross-functional teams on fraud-related projects. 2. Provide training and support to junior analysts on fraud detection techniques. Criteria : 1. 1-5 years experience in data analysis and fraud detection. 2. Proficiency in SQL and data visualization tools. 3. Strong analytical and problem-solving skills. 4. Ability to work in a fast-paced, dynamic environment. 5. Experience in a financial services environment. 6. Familiarity with machine learning techniques for fraud detection. Shifts timings: Rotational Shifts- 24*7 Week Off: Rotation in Week-off

Opening for Team Lead - Lateral Hiring (BPO / Non-IT) - Navi Mumbai Role & responsibilities : Lead the end-to-end recruitment process, from understanding job requirements to onboarding candidates for various roles, with a focus on support hiring. Preferred candidate profile : Manage and mentor a team of recruiters, providing guidance, training, and support to ensure hiring goals are met. Collaborate with hiring managers to define job descriptions, skill requirements, and candidate profiles. Ensure robust sourcing, screening is in place and lead the team in coordinating for the interviews with hiring managers, ensuring no lag. Build and maintain a strong pipeline of qualified candidates through proactive sourcing, headhunting, networking, and job boards. Develop and implement effective recruitment strategies to attract top talent in a competitive market. Monitor and report on recruitment metrics to improve the hiring process. Perks and benefits : Must be a Graduate Overall Lateral hiring experience of 5 to 8 years with at least 1-2 years of experience in team handling. Must have handled a sizable no. of team members from any of the BPO firms. Good stakeholder & people management skills strong negotiation and influencing abilities. Kindly sent your Update Resume on Kesiyapjp@hexaware.com - 7045570619