WE ARE HIRING!! Process: Atlys (Retention and Sales) *Shift Window: 24x7 (Any 9 hours rotational) * Working Days: 5 *Week Offs: 2 Rotational off* Requirements- - Graduate/ HSC - Experience: Min 6 months (in CS or Sales/Retention) *Excellent Communication skills* Job Responsibilities - Retain visa clients by highlighting current sponsorship benefits and mitigating change risks. Salary : Freshers 21k - 3lpa Experience 25k -3.50lpa Rounds of Interview - Telephonic HR round - Ops (Virtual) Location - Ghansoli, Navi Mumbai Need Immediate joiners!! DOJ - 14th Jan'26 If interested pls contact Juili Dhule- 8657971384 JuiliD@hexaware.com

Job description: Designation: Executive & Sr Executive (Domestic Voice Process) Languages Known: Kannada Along with English (mandatory) Work Location: Chennai Work mode: work from office Qualification: Any graduate (Arrears cannot be considered) Notice period: Immediate Joiners Interview Venue : HEXAWARE TECHNOLOGIES, Featherlight The Address 200 feet Radial Road Pallavaram Salary: Freshers flat 2.25 LPA For Experience 3.7 LPA MAX Desired Candidate Profile: Fresher or Experience in Outbound and Inbound calls with excellent communication. Fresher with excellent communication can also be considered. Candidate should be strong in communication (should be good Grammar, sentence construction and pronunciation). Only Immediate joiners. Should be able to communicate clearly, both written and in speech. Should be comfortable working for 5 days with 2 days rotational offs. Willing to work in rotational shifts Rounds of Interviews: HR round Operations round. Assessment. Client interview Contact person - Pushpa Contact Number : 7339159438

We are Hiring Assistant Manager at Hexaware Technologies Location -Nagpur Shifts -5 days of work with rotational week off Education - Graduate & Undergrduate Role & responsibilities Team management in Customer Service Domain Attrition Management Preparation of Daily Reports Quarterly Business Reviews (QBR) Monthly Business Reviews (MBR) Handling Team Leads Ensuring process compliance Performance Improvement Initiatives Stakeholder Management Resource Allocation Experience in Customer Service domain Experience in BPO Operations\ HSC with a minimum of 6 years of overall experience, including 1 year as a Assistant Manager from any inbound call center (OR) Graduate with minimum of 6 years of overall experience including 1 year as a Assistant Manager from any inbound call center. Excellent communication, interpersonal, and problem-solving skills. Strong analytical and decision-making abilities. Experience in attrition management Proficiency in report preparation If interested, please share your updated cv on Vrushalid1@hexaware.com (8999838823) Thanks!

Location : Bangalore,Pune Experience : 5 - 8 years ( 5 yrs relevant) Notice period : Immediate to 15 days Work Mode : Hybrid ( In office mandatory) Interested candidates share resume to aishahw@hexaware.com. JD: - ob Summary: The Technical Lead will be responsible for managing day-to-day operations of the Data Platform in Azure/AWS Databricks environments. This role includes designing and implementing data ingestion pipelines, ensuring data quality and availability, optimizing performance, and maintaining system stability. The candidate will lead architectural decisions, mentor team members, and ensure compliance with security and governance standards. II. Roles & Responsibilities: Design and implement data ingestion pipelines from multiple sources using Azure Databricks. • Ensure smooth and efficient execution of data pipelines. • Develop scalable and reusable frameworks for ingesting datasets. • Integrate end-to-end data pipelines from source systems to target repositories while maintaining data quality and consistency. • Work with event-based/streaming technologies for data ingestion and processing. • Collaborate with project teams to deliver additional components (API interfaces, Search). • Evaluate tools and technologies against customer requirements. • Provide technical advice and resolve issues related to Cloud and Databricks. • Offer on-call and after-hours/weekend support as needed. • Fulfill service requests related to the Data Analytics platform. • Lead optimization and continuous improvement initiatives. • Conduct technical reviews as part of release management. • Ensure adherence to data security standards and controls. • Lead design, development, and deployment of advanced data pipelines and analytical workflows on Databricks Lakehouse. • Collaborate with data scientists, engineers, and business stakeholders to build scalable solutions. • Own architectural decisions and ensure compliance with governance and security requirements. • Mentor data engineers and provide technical guidance. • Implement CI/CD practices for data pipelines using Azure DevOps, GitHub Actions, or Jenkins. III. Years of Experience: • 5+ years of strong hands-on experience in Data Engineering. IV. Educational Qualification & Certifications (Optional): • Bachelors degree in IT, Computer Science, or Software Engineering. • Relevant certifications in Azure, AWS, Cloud Engineering, or Databricks. V. Skill Set Required: Must Have: • Strong experience with Azure/AWS Databricks. • Expertise in Python, Scala, Spark, PySpark. • Proficiency in SQL and RDBMS. • Hands-on experience with data pipeline design and optimization. • Knowledge of structured/unstructured data modeling and storage techniques. • Experience with CI/CD tools (Azure DevOps, Jenkins, GitHub). • Strong troubleshooting and analytical skills. Nice to Have: • Experience with Hive, HBase, Impala, Parquet. • Familiarity with Kafka, Flume, Sqoop. • Knowledge of Airflow for workflow orchestration. • Exposure to Big Data Management tools (Cloudera, Data Lake). Regards Aisha 7618717626

Real Time Analyst RTA -WFM Specific Duties: 1. Ensuring real time Queues monitoring. 2. Real time Shrinkage Tracking 3. Real time Service level Monitoring & Reporting for each interval 4. Business agreed reports interval wise APR- Break Schedules- Login Issues & Monitoring Experience At least >1 Year Experience in International Call center monitoring - Inbound At least 2> Years Experience in Domestic Call center Monitoring Inbound Skills / competency requirements Basic Excel knowledge Good communication skills in English Client Interaction experience would be added advantage Sound knowledge of Inbound Line of business Problem Identifying & resolving

Location : Bangalore,Pune Experience : 8 - 13 years ( 8 yrs relevant) Notice period : Immediate to 15 days Work Mode : Hybrid ( In office mandatory) Interested candidates share resume to aishahw@hexaware.com. JD: - ob Summary: The Technical Lead will be responsible for managing day-to-day operations of the Data Platform in Azure/AWS Databricks environments. This role includes designing and implementing data ingestion pipelines, ensuring data quality and availability, optimizing performance, and maintaining system stability. The candidate will lead architectural decisions, mentor team members, and ensure compliance with security and governance standards. II. Roles & Responsibilities: Design and implement data ingestion pipelines from multiple sources using Azure Databricks. • Ensure smooth and efficient execution of data pipelines. • Develop scalable and reusable frameworks for ingesting datasets. • Integrate end-to-end data pipelines from source systems to target repositories while maintaining data quality and consistency. • Work with event-based/streaming technologies for data ingestion and processing. • Collaborate with project teams to deliver additional components (API interfaces, Search). • Evaluate tools and technologies against customer requirements. • Provide technical advice and resolve issues related to Cloud and Databricks. • Offer on-call and after-hours/weekend support as needed. • Fulfill service requests related to the Data Analytics platform. • Lead optimization and continuous improvement initiatives. • Conduct technical reviews as part of release management. • Ensure adherence to data security standards and controls. • Lead design, development, and deployment of advanced data pipelines and analytical workflows on Databricks Lakehouse. • Collaborate with data scientists, engineers, and business stakeholders to build scalable solutions. • Own architectural decisions and ensure compliance with governance and security requirements. • Mentor data engineers and provide technical guidance. • Implement CI/CD practices for data pipelines using Azure DevOps, GitHub Actions, or Jenkins. III. Years of Experience: • 9+ years of strong hands-on experience in Data Engineering. IV. Educational Qualification & Certifications (Optional): • Bachelors degree in IT, Computer Science, or Software Engineering. • Relevant certifications in Azure, AWS, Cloud Engineering, or Databricks. V. Skill Set Required: Must Have: • Strong experience with Azure/AWS Databricks. • Expertise in Python, Scala, Spark, PySpark. • Proficiency in SQL and RDBMS. • Hands-on experience with data pipeline design and optimization. • Knowledge of structured/unstructured data modeling and storage techniques. • Experience with CI/CD tools (Azure DevOps, Jenkins, GitHub). • Strong troubleshooting and analytical skills. Nice to Have: • Experience with Hive, HBase, Impala, Parquet. • Familiarity with Kafka, Flume, Sqoop. • Knowledge of Airflow for workflow orchestration. • Exposure to Big Data Management tools (Cloudera, Data Lake). Regards Aisha 7618717626

Develop, test, and deploy enterprise-level applications using Java/J2EE and Spring Boot frameworks. Design and implement RESTful web services to support front-end and third-party integrations. Build responsive user interfaces using Angular and TypeScript. Collaborate with cloud engineers to deploy and manage applications on Azure or AWS platforms. Ensure data integrity and optimize database queries using relational databases. Participate in code reviews, troubleshooting, and performance tuning. Work closely with cross-functional teams including product managers, QA, and UX designers to deliver high-quality software solutions. Maintain technical documentation and adhere to best coding practices and standards.

Strong experience with .NET framework and C# programming. Proficient in Angular for frontend development with a good understanding of TypeScript, HTML5, and CSS3. Solid knowledge of SQL Server, including writing complex queries, stored procedures, and database design. Experience with RESTful API development and integration. Familiarity with version control systems such as Git. Understanding of software development best practices, including Agile methodologies. Excellent problem-solving skills and attention to detail. Good communication and teamwork abilities.

Role Summary:- The role involves managing end-to-end sales processes within the insurance sector, focusing on both outbound and inbound sales strategies. The candidate will be responsible for driving end to end sales while managing a team of 80 members. The candidate should have handled multiple LOBs Strong analytical skills and advanced MIS capabilities are necessary to succeed in this role. The ideal candidate should have a proven track record in tele-calling, end-to-end sales and possess excellent communication skills. Key Responsibilities:- 1. Lead and manage large sales teams, guiding Team Leaders to achieve sales and productivity targets. 2. Develop and execute effective sales strategies for outbound and inbound channels aligned with business objectives. 3. Use advanced MIS and data analysis capabilities to generate insights, identify gaps, resolve data challenges, and improve sales outcomes. 4. Manage dialer operations and campaign configurations to ensure maximum productivity for outbound calling. 5. Oversee the full sales life cycle from lead generation to closure ensuring strong customer engagement and improved conversion ratios. 6. Monitor and evaluate the performance of team leaders, providing necessary support and resources to improve their effectiveness in managing their teams. 7. Collaborate with other departments to ensure seamless integration of sales processes with broader company operations. 8. Implement quality assurance processes to maintain high service standards and adherence to compliance and company policies. 9. Analyze sales trends and performance data to identify opportunities for growth and recommend data-driven strategies. 10. Prepare and deliver presentations for clients and internal stakeholders. Demonstrate strong client management skills and manage reviews, feedback loops, and escalations effectively. 11. Experience in digital sales environments, contributing innovative solutions to enhance the sales process. Criteria:- 1. HSC or Graduate 2. Minimum 7+ years of experience in BPO sales operations with a strong exposure in outbound and inbound sales (Life/Health/General Insurance). 3. Strong leadership, communication, and analytical skills. 4. Good understanding of compliance, quality process, CRM tools and dialer management. Shift: 12x7 rotational (9-hour shift) Week Off: Sunday (6 days working)

Experience - 6 to 9 years Location - Chennai and Pune Must have skills - • Experience in automation testing using Selenium and C# Agile and Scrum process, Excellent in STLC (software testing life cycle) 5+ years of experience in Quality assurance with good knowledge of SDLC, STLC, Bug Life Cycle Testing tools, Agile Methodologies. Experience in Test Management tool Strong analytical and problem-solving skills required

About the job: We are hiring Quality Analyst for Sales Outbound process Location: Navi Mumbai Role Summary:- The individual is responsible for implementing Call Monitoring Standards and taking Corrective Measures for Improvement. Participation in huddle sessions is required to share insights on error trends, process updates, and technical issues. Experience in feedback and coaching techniques is essential. Proficiency in Excel is mandatory and knowledge on Quality Tools such as Lean, Kaizen, and Six Sigma will be an added. Key Responsibilities:- Provide active feedback to agents through Call Audits to ensure continuous quality improvement and adherence to standards. Generate audit reports and analyze results to identify areas for process enhancement and agent performance improvement. Implement and maintain quality-monitoring standards, ensuring they are adhered to by the team in order to achieve consistent quality output. Participate actively in huddle sessions, providing valuable insights into error trends, process updates, and technical challenges to the team. Utilize feedback and coaching techniques to guide agents towards improved performance and process understanding. Maintain an understanding of B2C Sales, Customer Centricity and Process Dynamics to ensure alignment with organizational goals and customer expectations. Should be able to work on RCA and provide sound judgment. Eligibility Criteria/Job Requirement:- 1. Min. 1+ year experience as a Quality Analyst in the BPO/Call centre industry 2. Sales Outbound experience in Life Insurance domain is preferred 3 . Excellent communication and interpersonal skills. 4. Experience in outbound sales and specific domain knowledge in life insurance products is mandatory. Shift: 12x7 rotational (9-hour shift) Week Off: Sun Fixed off Who can apply: Only those candidates can apply who: have minimum 1 years of experience are Computer Science Engineering students Salary: Competitive salary Experience: 1 year(s) Deadline: 2035-01-01 00:00:00

Role: Dotnet Cloud Native Lead (MS Cloud Native Developer- Azure) Location: Chennai, Mumbai, Bengaluru, Coimbatore, Pune, Noida and Ahmedabad Work Mode: Hybrid Notice period: immediate to any •Total IT Experience 8 to 13 years with in-depth knowledge and hands-on experience in C#, ASP.NET MVC, WebApi, Unit testing and React / Angular. •Strong experience and in-depth knowledge in .Net Core, C#, ASP.NET Core, Webapi, EF Core, ASP .Net MVC, REST AP Design and Implementation. •2+ years in designing applications, applying design patterns and principles. •2+ years of experience in RESTful Http services design using Swagger/Open API, Implementation, API Security, Governance, Microservice principles and implementation. •Strong experience in serverless architecture and implementation using Azure Functions, Logic Apps etc. •Strong experience in cloud native app development and integration services i.e., Function, Logic Apps, API Manager, Service Bus, Event Grid, Even Hub, Storage, Caching. etc. •Strong experience in Azure deployment, monitoring and operation automation using services (App Service, AKS, VM, DevOps. etc.) •Good to have Azure services: Load Balancer, VM, Infra Automation, Routing... Etc... •2+ years of experience with SQL Server / PostgreSQL / MySQL or any RDBMS integration using EF Core and SQL tasks i.e., writing stored procedures, complex SQLs, performance tuning, handling transactions. •Strong experience in Java script, jQuery, Bootstrap, Html 5, CSS3, Angular/React •Strong experience in unit testing, mocking frameworks, integration testing and code quality tools and frameworks. •Working knowledge of Webpack, CLI and Agile Scrum framework •Strong in unit testing and integration testing. •Good to have knowledge in one of the cloud platforms like AWS/GCP/PCF •Familiar with Continuous Integration methodologies and tools, including Jenkins. •Good to have: Exposure to Microservices, Docker and Kubernetes. •Excellent Communication and Presentation skills

Preferred candidate profile Notice period-Immediate joiners JAN JOINERS Candidate who are currently residing in mumbai Relevant experience in mainframe Please do not apply if you have more than 15 days of notice and who are residing in other locations other than mumbai Only 5-9 years

Job description: Customer Support Executive Designation: Executive/ Sr.Executive Languages Known: English & Hindi / English & Malayalam Salary Package: 2.25 LPA - 3LPA Location: HEXAWARE TECHNOLOGIES/BPS; Chennai one SEZ IT PARK - GATE 2; IG-3, 3rd Floor, Phase 2, Pallavaram 200 Feet Ring Road, MCN Nagar Extension, Thoraipakkam, Chennai -Tamil Nadu 600097. Qualification: Graduation not Required Notice period: Immediate Joiners preferable Desired Candidate Profile: 3 Years of experience in Outbound and Inbound calls with excellent communication. Freshers with excellent communication can also be considered. Candidate should be strong in communication (should be good Grammar, sentence construction and pronunciation). Preferably Immediate joiners. Should be flexible to work in rotational shifts (24/7). Flexible with rotational shift and rotational week off Transport: Drop will be provided. Interested candidate can share your resume to below mentioned contact person Akshaya- 7092144919 Note: No walk-ins will be conducted on Sunday

Must Have Experience • Rigorous hands on experience in implementation of at least two out of ITSM, CMDB, Employee Centre, Source2Pay, ITAM and Scope App solution using industry best practices. • Very Strong scripting Skills , Angular ,React JS • Advanced Hands-on development experience of ServiceNow scripting like Business Rule, Script includes, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound • Good experience of Service Portal and widget creation • Knowledge of Flow Designer, Integration Hub • Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation. • Hands on experience with Performance Analytics • Knowledge of Authentication via Auth 2.0, certificates, and Mid Server • Implemented ServiceNow project in Domain separated instance. • Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Management and Orchestration use cases. • Good knowledge of MID Server installation and management • Experience of custom applications development • Experience of LDAP/Active Directory/SSO implementation • Experience of Orchestration use case implementation. Good to have Experience • Worked on CMDB, CSDM, Discovery, Service Mapping, Event Management , App Engine • Experience in working on Performance Analytics • Design and modification of ServiceNow Service Portal. • Review existing set up and provide best practice recommendations in line with the OEM • Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features. • Experience with HTML coding and Jelly script strongly preferred

Job Posting Job Title: Senior Software Engineer C# / .NET / Kafka Company: Hexaware Technologies Location: GIFT City, Gandhinagar (Onsite) Experience: 912 Years Employment Type: Full?time Notice Period: Jan or Feb 1st?week joiners only Working Time: UK Business Hours Job Overview: We are hiring highly skilled and experienced professionals to join our Hexaware team. Candidates should possess strong technical expertise, excellent communication skills, and deep domain knowledge to support large?scale enterprise applications. Required Skills C#: Strong proficiency; experience with .NET Core, async/await, enterprise application development PostgreSQL: Expertise in query optimization, indexing, large datasets Apache Kafka: Hands?on experience with event streaming, producers/consumers Financial Services Domain: Investment management, asset servicing, capital markets, instruments, portfolios Workflow Concepts: Orchestration, state machines, business process automation CI/CD: Deployment pipelines, automated testing, release management AWS: EC2, S3, RDS, IAM Kubernetes: Container orchestration, pod management, service configuration Candidate Information Required To proceed with your application, kindly share the details below at [HIDDEN TEXT]: Full Name: Contact Number: Email ID: Primary Skills: Current Company: Current Location: Preferred Location: Current Salary (CTC): Expected Salary (CTC): Notice Period: Interview Availability (Date & Time):

Role: AI/ML Solution Architect - Capital Markets Domain Experience: 8 to 15 yrs Location: Mumbai, Pune, Noida, Chennai, Bangalore, Ahmedabad and Coimbatore Notice period: Immediate to 30 days CANDIDATES MUST BE FROM CAPITAL MARKET DOMAIN BACKGROUND Interested candidates, please reach out to [HIDDEN TEXT] The Solution Architect will be responsible for designing and implementing scalable, secure, and future ready technology solutions for global clients. This role demands deep expertise in emerging technologies such as AIML, Cloud native architectures, Edge Computing, Blockchain, IoT, and Quantum ready systems, while ensuring alignment with enterprise standards and business objectives. Key Responsibilities Architectural Design Strategy o Design cloud native, distributed architectures leveraging AWS, Azure, or GCP. o Develop AIML integration strategies and guide teams on MLOps best practices. o Create quantum resistant and zero trust security architectures. o Evaluate and incorporate sustainable computing practices into solutions. Technology Leadership o Lead technical decision-making for enterprise scale solutions. o Provide thought leadership on emerging technologies and innovation trends. o Collaborate with cross functional teams to ensure architectural consistency. Solution Delivery o Translate business requirements into technical blueprints and system specifications. o Oversee implementation and integration of complex IT solutions. o Ensure compliance with global security and regulatory standards. Innovation Continuous Improvement o Drive proofofconcepts (POCs) for new technologies like blockchain, edge computing, and IoT. o Optimize systems for carbon neutral computing initiatives. Required Skills Qualifications Education: Masters in Computer Science Engineering or equivalent. Experience: 10 years in solution architecture with at least 3 years in emerging tech. Technical Expertise: o Cloud platforms: AWS, Azure, GCP. o AIML frameworks and deployment (TensorFlow, PyTorch, MLOps). o Microservices, API design, and integration patterns. o Blockchain and distributed ledger technologies. o Edge computing and IoT architecture.

We are looking for the Immediate Joiner & 15 Days Joiner. Location :- Noida, Gurugram Experience Required:- 6 to 12 Years Required Skills: Candidate Should worked in the Java8+ Candidate Should worked in the Spring Boot Candidate Should worked in the SQL Candidate Should worked in the Microservices Candidate Should worked in the React.JS Please share your resume at Pankajr4@hexaware.com

Role & responsibilities Must Have Experience • Rigorous hands on experience in implementation of at least two out of ITSM, CMDB, Employee Centre, Source2Pay, ITAM and Scope App solution using industry best practices. • Very Strong scripting Skills , Angular ,React JS • Advanced Hands-on development experience of ServiceNow scripting like Business Rule, Script includes, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound • Good experience of Service Portal and widget creation • Knowledge of Flow Designer, Integration Hub • Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation. • Hands on experience with Performance Analytics • Knowledge of Authentication via Auth 2.0, certificates, and Mid Server • Implemented ServiceNow project in Domain separated instance. • Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Management and Orchestration use cases. • Good knowledge of MID Server installation and management • Experience of custom applications development • Experience of LDAP/Active Directory/SSO implementation • Experience of Orchestration use case implementation. Good to have Experience • Worked on CMDB, CSDM, Discovery, Service Mapping, Event Management , App Engine • Experience in working on Performance Analytics • Design and modification of ServiceNow Service Portal. • Review existing set up and provide best practice recommendations in line with the OEM • Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features. • Experience with HTML coding and Jelly script strongly preferred

Job Description ServiceNow Developer (CSA + CAD) We are hiring a ServiceNow Developer with mandatory CSA and CAD certifications and hands-on expertise in any 34 ServiceNow modules such as ITSM Integration, ITOM, SecOps, GRC, IRM, HRSD, Custom Applications, or UI/UX Portal. Key Requirements Mandatory: ServiceNow CSA + CAD Experience in 3–4 modules (ITSM Integration / ITOM / SecOps / GRC / IRM / HRSD / Custom Apps / UI-UX Portal) Strong skills in ServiceNow scripting, configurations, workflows, and integrations Excellent communication and problemsolving abilities Responsibilities Develop and customize ServiceNow applications and workflows. Build integrations using REST/SOAP and platform tools. Support enhancements, debugging, and module implementations.