We are looking for a highly skilled and compassionate Helpline Operator to join our team. The ideal candidate will have excellent communication skills and the ability to provide top-notch support to our clients.

Roles and Responsibility

Handle inbound calls from clients in a professional and courteous manner.

Provide accurate information about products or services to clients.

Resolve client complaints and issues promptly and efficiently.

Work effectively in a fast-paced environment with multiple priorities.

Collaborate with internal teams to resolve complex issues.

Maintain high customer satisfaction ratings through excellent service.

Job Requirements

Excellent communication and interpersonal skills.

Ability to work well under pressure and manage multiple tasks simultaneously.

Strong problem-solving and analytical skills.

Proficient in using computer systems and software applications.

Ability to maintain confidentiality and handle sensitive information.

Strong attention to detail and organizational skills.

Disclaimer - This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before

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Helpline Operator