Help Desk Support Executive

0 years

1 - 2 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Back-office operations / Helpdesk Support Executive

Job Responsibilities:

Perform back-office operations and provide support to clients.

Assist clients with: Mobile App / Web App installation and usage, Account Opening and KYC procedures

Provide walkthroughs of app features, reports, and dashboard functions.

Guide clients in filling out forms and perform necessary follow-ups.

  • Account transactions, fund transfers (inward & outward)
  • Charges, margins, and profit & loss details
  • Help clients update CKYC and other account-related information.
  • Coordinate with internal teams for Mass SMS and Mass Email communication.

Required Skills:

  • Strong communication skills (Gujarati / Hindi / English)
  • Basic mathematical understanding
  • Familiarity with websites, mobile apps, and portals
  • Proficiency in Excel and general computer operations

Eligibility:

•* *Any graduate / undergraduate / fresher with basic technical and communication skills.

Note :- Salary Will be 14k to 20k - depend skill and Knowledge + Experience.

Job Types: Full-time, Permanent, Fresher

Pay: ₹14,000.00 - ₹20,000.00 per month

Benefits:

  • Leave encashment

Work Location: In person

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