Help Desk Operator

Job Description

Dear Candidate, About SVS International: Established in 1994, SVS International is a niche leader in IT Infrastructure, Electronic Security, and Surveillance solutions across India, offering a wide range of advanced technology services. www.svs.in Help Desk Operator About the Role: We are seeking a well-spoken and organized Help Desk Operator to handle customer queries, support client relationships, and coordinate communication across teams. Ideal for graduates with strong soft skills and 6 months to 1 year of experience in customer-facing roles. Key Responsibilities 1 . Respond to client queries via phone, email, or chat. 2.Maintain positive client relationships and follow up on concerns. 3.Coordinate with internal teams for issue resolution. 4. Maintain client records and update CRM systems. Skills 1. Graduate (BAJMC/BBA preferred). 2. Excellent communication and interpersonal skills. 3.Basic knowledge of MS Office & CRM tools. 4. Strong relationship-building and multitasking abilities. Job Type: Full-time Pay: From ₹10,000.00 per month Shift: Morning shift Education: Bachelor's (Preferred) Experience: Help desk: 1 year (Preferred) Language: English & Hindi (Preferred) Work Location: In person