Healthcare Customer Service Executive – US Process

We are hiring experienced professionals for a Healthcare Customer Service role with a leading international BPO in Powai, Mumbai. This is an excellent opportunity for candidates with strong communication skills and prior international BPO experience.

Location: Powai, Mumbai (Work from Office)

Role: Customer Service Executive – Healthcare (US Process)

Salary: Up to ₹42,000 in-hand per month (based on last drawn salary & experience)

Shift: US Shift – 5:30 PM to 10:30 AM (any 9 working hours)

Work Days: 5 days working, 2 rotational week-offs

Key Responsibilities

• Handle inbound and outbound calls for healthcare customers in the US
• Assist with queries related to healthcare benefits, insurance claims, billing, and accounts
• Maintain accuracy while handling sensitive healthcare information
• Deliver excellent service and ensure customer satisfaction

Candidate Requirements

• Graduate / Undergraduate with minimum 1 year International BPO experience (voice process preferred)
• Excellent spoken and written English communication skills
• Strong problem-solving skills with customers
• Comfortable working in night shifts (US process)
• All documents must be available

Why Join?

• Fixed salary with attractive incentives
• Maximum in-hand salary up to ₹42,000 based on experience
• Paid training and career growth opportunities
• Opportunity to work in a global healthcare domain

Apply Now – Share your updated resume at [email protected]
Call or WhatsApp on 8369871512

Grow your career in the healthcare industry with one of the most trusted international processes.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹42,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person