Health Operations New Associate

 About The Role  

Skill required: Membership - Life Sciences Regulatory Operations

Designation: Health Operations New Associate

Qualifications:Any Graduation

Years of Experience:0 to 1 years
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrowYou will be a part of the Healthcare Management team which is responsible for the administration of hospitals, outpatient clinics, hospices, and other healthcare facilities. This includes day to day operations, department activities, medical and health services, budgeting and rating, research and education, policies and procedures, quality assurance, patient services, and public relationsCoordinate the essential documentation and resources required for the filing of global applications. Understand, manage & process electronic submissions that include original application filings, Life Cycle Management submissions such as CMC, Ad-promos, amendments, annual reports, SPL submissions, etc.

What are we looking for? Must be flexible with the ability to adapt to changes quickly and think conceptuallySolid problem-solving skills to resolve complex customer inquiries.Possess the ability to perform with confidence to meet the targsCoordinate with TLs and give inputs to update processing docs for the teamAttend and complete required training courses identified by HR and the project.The decisions that you make impact your own work and are closely supervised

Roles and Responsibilities:
Productiona. Processes requests in an accurate and timely manner.b. Ensure that set production turnaround times are metc. Research and resolve issues in request given the tools provided by the project.d. Communicate and coordinate with the Team Lead and onshore counter-parts to resolve questions and or issues on transactionse. Ensure that necessary updates in the Daily production log are done accurately and timelyf. Participate in daily team huddlesg. Should be flexible to support other teams internally as and when required Service Level Agreements and Performance Metricsa. Ensures individual and team service levels are met or exceededb. Individual and team daily production turnaround time target should be met or exceeded Qualitya Must be flexible with the ability to adapt to changes quickly and think conceptuallyb. Solid problem-solving skills to resolve complex customer inquiries.c. Possess the ability to perform with confidence to meet the targsd. Coordinate with TLs and give inputs to update processing docs for the team Traininga. Participates in and provides suggestions to the training programb. Attend and complete required training courses identified by HR and the project. Performance Managementa. Constructively accept feedback on areas for improvement identified by the team lead and work on action plan/s to address them.b. Work with the team lead in ensuring that the identified performance strengths are maintained if not further developed. The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation