Client servicing involves understanding the needs and desires of the client and proactively meeting those needs. It requires inspiring repeat business from clients and cultivating solid relationships through exceptional after-sales service. The role includes creating a positive onboarding experience for new clients and regularly interacting with clients via various communication channels. Identifying ways to overcome clients" initial dislikes and monitoring client satisfaction are key responsibilities. Maintaining an accurate record of all existing and potential clients, responding to inquiries promptly and professionally, and ensuring correct terms of sale are entered into the client database are crucial tasks. The successful candidate should exhibit calm, polite, and professional behavior, possess a high service orientation, and have the ability to meet deadlines effectively. If you have experience in client servicing and are located in Pune, you are encouraged to apply for this opportunity. Please share your CV at aditi.s@headwayconsult.com. The job is full-time with a day shift schedule. As part of the application process, you will be asked about your total experience in client servicing, your current and expected CTC, and your willingness to travel for client service. Join our team and be a part of a dynamic company specializing in end-to-end event management, turnkey brand activation projects, virtual employee engagement programs, wedding management, creative design services, and social media marketing. Be part of a team that aims to be rated among the top event management companies in Pune and among the top 25 in India within the next 5 years.,
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