Head Waiter/Captain

About the Role
Malni Bistro is looking for a dependable and experienced Head Waiter / Captain for our Front-of-House operations to ensure smooth service delivery in a vibrant, multi-cuisine restaurant setting. If you’re a people person with sharp coordination skills and know your way around Pet Pooja POS, we’d love to hear from you.

Key Responsibilities

• Lead and manage daily FOH service, including floor supervision and team coordination
• Train and schedule service staff (team of 4-6) for efficient operations
• Handle table planning, guest interactions, and service quality
• Coordinate seamlessly with kitchen and cashier for timely KOT flow
• Use Pet Pooja POS for order management, billing, and reporting
• Handle guest queries, complaints, and feedback with professionalism
• Ensure adherence to service SOPs, hygiene, and daily closing protocols
• Support event setups, group bookings, and upselling of specials

Requirements

• Minimum 2 years of professional experience as Captain / Head Waiter in a full-service restaurant
• Strong working knowledge of Pet Puja POS system is a must
• Fluent in Hindi; basic English for guest handling and KOT clarity
• Minimum qualification: 10+12
• Willing to relocate to Sambalpur and commit for a minimum of 2 years
• Must provide 2 verified professional references

What We Offer

• Fixed monthly salary (non-negotiable)
• Accommodation + Daily Meals provided
• Provident Fund (PF) benefits post-confirmation
• Clean, respectful, and performance-focused work culture

Important – Please do not apply if:

• You don’t meet the minimum experience
• You aren’t familiar with Pet Puja POS
• You cannot relocate to Sambalpur
• You cannot commit for 2 years
• You cannot provide verified references

Location: Sambalpur, Odisha

Full-time | Immediate Joining Preferred
No advance payment or relocation support before joining in person

Job Type: Full-time

Pay: ₹11,000.00 - ₹13,000.00 per month

Benefits:

• Food provided

Ability to commute/relocate:

• Sambalpur, Orissa: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Serving: 2 years (Required)

Work Location: In person